The International Field Services Manager oversees the implementation, execution and innovation of Partner Field Service Operations across international markets.
Key responsibilities include developing scalable growth strategies by establishing relationships with partners to deliver high-quality implementation services and exceptional customer experiences.
Ambiguity tolerance is essential for this role as it requires flexibility to meet aggressive growth goals.
About this Role
* Manage a unified program for onboarding, enabling, supporting and governing the field service ecosystem across international markets.
* Serve as a strategic partner to the internal field service team, providing consultative support to identify resource needs and process gaps.
* Continuously evaluate field service processes, data, reports and systems to analyze trends and areas of opportunity.
* Drive a culture of ownership and accountability within the vendor base, ensuring consistent quality oversight.
Requirements
* Strong communication skills with the ability to leverage subject matter experts to achieve success.
* Experience in partner management or field service management, developing and executing strategies to deliver business results.
* Proven ability to develop and manage relationships, influence strategy and execute, negotiate business terms, drive results, and demonstrate competency with business and financial analytics.
We offer a comprehensive benefits package that includes competitive compensation, flexible work arrangements and opportunities for professional growth and development.
Diversity, equity and inclusion are core values at our organization. We strive to create an inclusive environment where all employees feel valued, respected and empowered to succeed.