Overview Due to continued expansion of eir evo we are now seeking to recruit an experienced Hardware Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment.
The successful candidate will work on and receive exposure to different technologies, Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), as well as the latest Microsoft applications & solutions.
This role is based onsite with our customer in Dublin
The role would involve: Monitoring and Management support and configuration of customer's infrastructure
Provision accounts and equipment
Desktop Support for customer
Supporting Windows Desktops, Outlook, Networks, Ms. Office, O
Configuration of Microsoft Server, Exchange, Active Directory.
Maintain and build the current documentation in place
Hardware troubleshooting
Interacting with and managing 3rd parties
Application troubleshooting and support
Imaging and Deployment
Manage File Permissions and Access Rights
Configuration and Support of Mobile Devices Experience 1+ years Working in a technical support environment (required)
Application Support – 1st Level
Windows Servers, Active Directory, Microsoft Exchange, MS Office – Level 1 support
Office and Virtualization experience advantageous.
Customer Services, Call Handling It would be preferred if the candidate had one of the following accreditations and experience Microsoft Specialist certification in Windows 10
A Microsoft MCP for Client or Server OS
Comptia A+
Comptia Net+ Successful candidates will receive exposure to All Microsoft Operating Systems
Windows Servers
Virtualization – Vmware, Citrix, Hyperv
SMB Networking Environments
Unified Communications
Remote Access Solutions REF: EVO