Overview
Retail Betting Assistant at Paddy Power. Join to apply for the role and be part of a team delivering outstanding hospitality in the dynamic world of retail betting.
Starting Salary: €14.00 per hour. You will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role will be to engage warmly with every visitor, providing best-in-class service and promoting our online and retail products and services. Even if you have never worked in the betting industry before, full training will be provided, and your attitude is what counts.
Responsibilities
* Assist customers to place bets through various channels, such as betting terminals, telephone services, and in-shop transactions
* Maintain excellent shop presentation standards to create an inviting atmosphere
* Step up and guide operations in the absence of the Shop and Deputy Manager to ensure smooth shop functioning
* Adapt to different situations while staying customer-focused
* Fulfill social responsibility duties by adhering to established guidelines and regulations
What we offer
* Competitive salary including increase after 12 months
* Overtime, Sundays, and bank holiday premiums
* Paid rest breaks
* Flexible work patterns
* Performance bonus and promotional rewards
* Family leave (maternity, paternity, adoptive, parental, and wedding leave)
* Company Sharesave Scheme (25% discount on Flutter Shares)
* Life cover and company pension
* Company sick pay
* Discounted health insurance
* Employee assistance programme (including up to 6 free counselling sessions)
* Financial wellbeing platform – NUDGE
* Company social events and group discount schemes
* Eyecare vouchers and cycle-to-work scheme
* Tax saver tickets (bus/rail)
Qualifications
* Proactive and motivated with a results-driven mindset
* Ability to meet shop goals and targets
* Excellent customer-service orientation
* Willingness to learn; no prior betting industry experience required
* Strong communication and relationship-building skills
About equality and adjustments
We’re working to be an inclusive employer, and we encourage people from all backgrounds and ways of thinking to apply. If you need any adjustments to make this role work for you, please let us know and we’ll see how we can accommodate them.
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