Overview
Join to apply for the Weddings and Events Executive role at Portmarnock Resort & Jameson Golf Links.
Primary Purpose: We are currently looking for a successful and enthusiastic Wedding & Events Executive to produce events from conception through to completion. Event coordinator responsibilities include providing outstanding customer service and organising memorable events that meet quality expectations.
Key Responsibilities
* Report to the Director of Marketing and Events. Your main areas of responsibility will include but are not confined to: operate and maintain a computerised system for responding and coordinating and tracking sales enquiries, bookings and availability.
* Meet prospective clients for show-arounds for weddings, private and corporate functions.
* Ensure a prompt and professional response and follow-up to sales enquiries.
* Prepare weekly and monthly reports outlining the Business on the Books for the current and following years.
* Generate quotations for prospective bookings and timely follow ups.
* Liaise with clients in relation to coordinating the intricate details of their events.
* Monitor, co-ordinate and communicate event bookings, ensuring accuracy of billing and information, maintaining up to date profiles, and recording client feedback post event.
* Generate sufficient information for invoicing of events.
* To maximise resort revenue and guest satisfaction by ensuring the accurate and effective processing of conference bookings and private functions through effective key account management.
* Up-sell products and services throughout the event process to maximise revenue.
* Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for the execution of details.
* Management of customer feedback including responding to guest problems and complaints relating to Weddings and Events; take ownership for recurring challenges and ensure the issues are resolved.
* Schedule and attend weekly function and sales meetings.
* Liaise and maintain a relationship with other departments to ensure the effective, efficient and smooth running of events.
* Assist in promotional and marketing activities as required.
* Assist with the development of brochures and sales/promotional materials; updates and postings to Social Media sites.
* Contribute to the preparation of annual sales and events targets.
* Attend workshops, exhibitions and promotional events where required.
* Work closely with other members of the events team. Provide support and leadership to relevant team members.
* Adhere to Health & Safety Procedures and other Company Policies and Procedures. Any other duties relevant to your skills that may be assigned to you by the Company.
Requirements
* Minimum of two years Wedding or Event experience required
* Must be an efficient multi-tasker, highly organized, and detail oriented
* Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language
* Proficient in Opera V5/Cloud, Word, Excel and PowerPoint
* Proficient in all social media channels
* Excellent organizational skills
* Customer-service orientation
* A team player
The information received through your application may not be used for any other purpose than that which it was intended.
Skills
* Organisation
* Sales
* Events planning
* Coordinating
* Events management
Benefits
Gym Meal Allowance / Canteen Paid Holidays Parking Staff Discounts free golf perks
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Events Services
#J-18808-Ljbffr