Key Responsibilities
Lead and manage all day-to-day IT operations across the organisation
Define, own, and deliver the IT operations and infrastructure strategy
Ensure high availability, performance, and reliability of all IT systems
Implement and manage IT Service Management processes (Incident, Problem, Change, Request)
Manage Microsoft 365, Microsoft Azure, and on-premise infrastructure
Maintain a strong cybersecurity posture including controls, monitoring, and incident response
Own backup, disaster recovery, and business continuity planning
Manage and govern third-party vendors, MSPs, and technology partners
Develop and enforce IT policies, standards, and operating procedures
Act as the senior IT escalation point and trusted advisor to senior leadership
Required Experience & Skills (Must-Have)
Minimum 7+ years of experience in IT operations, infrastructure, or IT leadership roles
Proven experience as an IT Manager, Head of IT, Group IT Lead, or IT Operations Manager
Strong understanding of IT Service Management frameworks (ITIL preferred)
Hands‑on experience with Sonic Wall, VLAN, Microsoft 365 and Microsoft Azure
Strong background in enterprise infrastructure, servers, and networking
Solid understanding of cybersecurity principles and governance
Experience managing external vendors, service providers, and IT contracts
Excellent communication skills with the ability to engage senior business stakeholders
Desirable / Nice to Have
Experience with ERP systems such as Microsoft Business Central or similar
Exposure to SOC or SIEM environments
Knowledge of ISO standards, NIS2, GDPR, or regulatory compliance
Experience working in a multi‑site or group IT environment
Experience within manufacturing, engineering, or industrial organisations
Please note: No visa sponsorship is available for this role
#J-18808-Ljbffr