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Front desk

Limerick
Swim Max
Posted: 3 February
Offer description

Sales & Front-of-House Operations CoordinatorWe are looking for a reliable, high energy individual for a permanent full time role at our facility. This position requires someone who is equally comfortable managing high volume administrative tasks and dealing directly with customers in a busy environment.The RoleThis is a dual responsibility position involving both desk based operations and active floor management.Customer Interaction: You will be the primary point of contact for parents and children. You must be welcoming, professional, and able to manage a busy lobby during peak times.Sales & Bookings: You will handle all incoming inquiries via phone, email, and Superchats. You are responsible for following up on leads, explaining our programs, and securing paid bookings/deposits.Operational Standards: You will manage the booking system (CRM) with 100% accuracy. You are also responsible for the general upkeep and professional appearance of the front-of-house areas.Candidate RequirementsFull Flexibility: We operate 7 days a week. You must be available to work a rostered shift pattern between 8:30 am and 10:30 pm, Monday to Sunday.Communication Skills: You must have excellent written and spoken English. You need to be able to communicate firmly but politely, especially regarding our "No Payment, No Booking" policy.Work Ethic: This is an active role. We need someone who is proactive, notices what needs to be done, and doesn't wait for instruction.Multitasking: You must be able to handle digital communications quickly while still providing a high level of service to people standing in front of you.ExperiencePrevious experience in a fast-paced environment such as hospitality, retail, or a busy reception (gym, medical, or activity center) is highly preferred.Job Types: Full-time, PermanentPay: From €14.50 per hourExpected hours: No more than 40 per weekBenefits:Company eventsCompany pensionEmployee discountFlexitimeOn-site parkingSick payAbility to commute/relocate:Limerick, County Limerick: reliably commute or plan to relocate before starting work (required)Application question(s):This role requires a rostered shift pattern between 7:30 am and 10:30 pm, Monday to Sunday. Can you confirm you have no recurring commitments (college, other jobs) that would prevent you from working any of these times?Education:Leaving Certificate (required)Experience:front of house: 2 years (required)Language:fluent English (required)Licence/Certification:Driving Licence (required)Work authorisation:Ireland (required)Work Location: In person

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