GP Practice Manager – The Menopause Hub
* Contract: Permanent, Full Time
* Hours: 39 hours / week
* You will be required to work 3 daays in our Santry clinic (d09n97V) and 2 days in Mt Merrion (A94E0C1)
Role Description:
The Practice Manager is responsible for the smooth and efficient running of our busy and growing menopause Practice. The role involves overseeing the day to day running of the business, with responsibility for ensuring a patient centric service, effective management of the team, financial performance and operational efficiencies.
Key responsibilities:
Patient Focused:
* Creation and maintenance of a patient centred culture, focused on delivering a high quality patient experience.
* Oversee the bookings process and ensure the highest level of communication and professionalism
* Deal with any patient feedback, queries or complaints & effective handling of same
Leadership skills:
* Create an effective and efficient team with a strong focus on performance excellence
* Provide leadership to the team, through regular meetings, objective setting, and effective communication
* Recruitment & appointment of new staff members as appropriate
* Induction of all new staff members, including clinicians, practitioners and administrative staff into practice culture, processes and policies
* Management of practice roster to ensure appropriate cover in place at all times
Operations
* Accountable and responsible for office management and in-filling for medical secretary / reception
* Supply management - stock and order of all medical and office supplies
* Compliance with legal & statutory regulations / GDPR
* Ensure practice management software & IT systems are maximised
* Development & implementation of policies and procedures
Financial Management
* Ensure day to day financial management systems are in place and implement same, i.e. daily sales, reporting and reconciliation.
* Recommend ways to improve the financial performance of the practice
* Development of reports to ensure key performance indicators of practice are easily visible
Experience Requirements:
* Previous management experience in a GP practice.
* Demonstrate strong people management skills
* Possession of commercial acumen with proven track record of managing people and finances
Key Skills
Patient Focus
* The ability to remain calm under pressure, and deal with all types of people and situations
* An ability to manage the flow between patients, administrative and medical staff
Personal Qualities
* Honesty and Integrity
* Patient first approach
* Open communicator
* Team work
* Dignity & respect
* Can do attitude
* Multitasker
* Adaptable to a changing environment
Team Work
* Ability to work with other team members
* Ability to 'roll sleeves up' and help other
* Strong interpersonal skills
* Strong communications skills
Essential experience:
* Must have experience as GP practice manager - otherwise no interview
* Excellent written & spoken English
Job Type: Full-time
Pay: €22.00-€27.00 per hour
Expected hours: 39 per week
Benefits:
* Bike to work scheme
* On-site parking
* Work from home
Application question(s):
* Are you aware that this role will require you to work in two different locations - 3 days in Santry & 2 days in Mt Merrion
Experience:
* GP practice management: 3 years (required)
Language:
* Fluent English (preferred)
Work Location: In person
Application deadline: 27/11/2025