Job Description:
Real people Recruitment is recruiting for a skilled and enthusiastic E-Commerce Specialist to join our clients team in Ballycoolin, Dublin 15. The ideal candidate will have hands-on experience managing and optimizing e-commerce platforms, preferably with E commerce software, such as Evo X or a similar system. This role is crucial for enhancing the company's online presence, driving sales, and ensuring a seamless digital shopping experience for our customers.
Key Responsibilities:
1. E-Commerce Platform Management:
o Manage and maintain the company’s e-commerce platform, ensuring it is fully operational and optimized for performance.
o Oversee product listings, descriptions, pricing, and promotions to ensure accuracy and appeal.
o Utilize E-Commerce systems, (Evo x, or similar) to streamline operations, manage inventory, and enhance customer interactions online.
2. Content and Merchandising:
o Create and update engaging website content, including banners, promotions, and seasonal campaigns.
o Implement best practices for SEO to improve website rankings and visibility.
3. Order Fulfillment and Tracking:
o Monitor online orders, ensuring accurate fulfillment and on-time delivery in coordination with the warehouse team.
o Address and resolve customer queries or issues related to e-commerce transactions.
4. Analytics and Optimization:
o Use analytics tools to monitor website traffic, user behavior, and sales performance.
o Identify trends and areas for improvement, implementing data-driven strategies to enhance conversion rates.
5. Technical Support and Upgrades:
o Collaborate with IT and third-party providers to troubleshoot and resolve technical issues.
o Keep the e-commerce platform up to date with the latest features, plugins, and security protocols.
6. Collaboration with Teams:
o Work closely with the marketing and sales teams to align digital initiatives with broader company goals.
o Provide training and support to internal teams on e-commerce processes when necessary.
Required Qualifications and Skills:
* Experience:
o Proven experience in e-commerce management, with hands-on knowledge of EVO X software or a similar platform.
o Familiarity with office supplies and/or office furniture industries is a plus.
* Technical Expertise:
o Proficiency in e-commerce software, inventory management systems, and CMS platforms.
o Understanding of SEO, digital marketing, and web analytics tools (e.g., Google Analytics).
* Communication and Problem-Solving:
o Strong communication skills to liaise with customers, internal teams, and external providers.
o Analytical mindset with a knack for identifying and solving problems effectively.
* Organization and Attention to Detail:
o Ability to manage multiple projects and deadlines with precision.
o Strong focus on maintaining accurate and up-to-date product information.
What We Offer:
* Competitive salary reflective of your skills and experience.
* A collaborative and innovative work environment in Ballycoolin, Dublin 15.
* Opportunities for professional development and career progression.
* Employee discounts on our range of office supplies and furniture.
If you are passionate about e-commerce and have experience working with EVO X software or similar platforms, we’d love to hear from you!
To Apply: Please submit your CV and a cover letter highlighting your e-commerce expertise and familiarity with EVO X (or equivalent systems) via the link below.
Join us and play a vital role in driving our digital success!
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