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Engineering administrator (9-month ftc)

Cork
Adecco UK Limited
Engineering administrator
Posted: 1h ago
Offer description

Engineering Administrator (Fixed Term - 9 Months) Location: Blarney Business Park Are you ready to take on a dynamic role in a fast-paced environment? Our client is seeking an enthusiastic Engineering Administrator to join their Service Administration Team. This is a fantastic opportunity for someone who thrives on organisation, communication, and collaboration, all while contributing to the healthcare sector! Key Responsibilities: *Service Task Allocation: Efficiently allocate and schedule service tasks for our team of engineers, ensuring timely responses and high standards of customer service. *Communication Champion: Liaise daily with field-based engineers, suppliers, customers, clinicians, and various internal departments to resolve queries and maintain smooth operations. *Customer Queries: Handle customer inquiries with professionalism and clarity, both verbally and in writing. *Parts Management: Purchase spare parts for engineers and external customers, manage parts queries, and efficiently handle warranty and parts returns. *Quotation Requests: Request and issue quotations from suppliers and to customers, ensuring transparency and accuracy. *Inventory Oversight: Set up new part codes, maintain stock levels, and assist Field Service Engineers (FSEs) in obtaining accurate part codes. *Invoicing: Manage weekly and monthly invoicing of service work, ensuring all records are up-to-date in our dedicated software package. *Data Input: Accurately input data and generate reports as needed, adhering to ISO standards and external SLAs. Key Competencies: *Customer Focused: Your excellent verbal and written communication skills will shine in this role. *Professionalism: A strong telephone manner is essential, ensuring every interaction reflects positively on our client. *Organisational Skills: You'll need to prioritize effectively and manage your workload in a high-pressure environment. *Problem Solver: Strong analytical skills will help you troubleshoot issues and find solutions swiftly. Adecco Ireland is acting as an Employment Business in relation to this vacancy. Skills: Administration Organisation Communication Office Skills

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