Overview
Join to apply for the Logistics Team Lead - Dunboyne, Co. Meath role at Kilsaran.
KPRO and Paving - Piercetown, Dunboyne, Co. Meath. Our Paving & Walling and KPRO businesses are high performance and profitable business units supporting both our Irish and UK based customers. With best-in-class expertise and experience, underpinned by our technologically advanced facilities, we manufacture and retail a complete range of premium quality paving, walling, render and mortar products.
As the Logistics Team Lead, you will oversee the shipping operations, ensuring seamless coordination between departments and providing top-notch service to our customers. This role involves leading a team, managing shipping processes, and resolving customer issues effectively.
Responsibilities
* Lead and manage the shipping/logistics team, providing guidance and support.
* Oversee the planning and coordination of product deliveries to ensure timely and accurate fulfilment within our SLA's.
* Handle complex customer inquiries and complaints, providing effective resolutions.
* Develop and implement shipping policies and procedures.
* Monitor and analyse shipping performance metrics to identify areas for improvement.
* Coordinate with suppliers, vendors, and internal departments to optimize the supply chain.
* Ensure accurate and timely processing of orders, returns, and exchanges.
* Maintain comprehensive records of shipping activities and customer interactions.
* Train and mentor team members to enhance their skills and performance.
* Develop and maintain strong relationships with key customers and stakeholders.
Skills Required
* Proven experience in shipping, customer service, or a related field.
* Strong leadership and team management abilities.
* Excellent communication and interpersonal skills.
* Proficiency in shipping software and customer service tools.
* In-depth knowledge of supply chain processes and best practices.
What You Get
* Competitive Salary
* Annual Bonus
* Twenty-one Days Annual Leave
* Further Training and Development Support
* Sick Pay Scheme
* Employee Assistance Programme
* Cycle-to-work Scheme
* Career Progression Opportunities
Hiring Process Upon Application
* Telephone Screening
* 1 round interview process
* Offer Letter to Successful candidate
Job Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Wholesale Building Materials
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