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The CDD/KYC Process owners is responsible to ensure proper implementation of the AML/CTF and KYC Group requirements within Ayvens Ireland. The CDD/KYC process owner shall as oversee and monitor all Know your Customer (KYC) process, this includes the training of the Commercial Team and Credit Team new joiners, as well as continuous improvement and strengthening of current team knowledge on applicable KYC rule, as well as ensure implementation of any on AML/CTF and KYC changes in accordance with the central team guidance. In addition, the KYC process owner will perform KYC analysis for most complicated cases to support customers request and execution of customer registration, the first steps of this process as well as the KYC screening and the alert/escalation handling, before sending the file to the credit team.
The CDD/KYC Process owner must have an excellent communication, computer and administrative skills and have the ability to work as part of a team.
Roles and responsibilities:
* Ensure compliance of the AML/CTF and KYC rules as well as any coming changes to it
* Support, follow-up and monitor the offshored activities within Ayvens Shared service Center (ASC),
* Co-lead and contribute to the weekly priority meeting
* Inform the Commercial/Sales Team on cases status and keep the case tracker updated as well as participate to the tidiness of the Credit/KYC mailbox
* Attend the monthly Quality Assurance meeting with the LOD1 KYC team and cascade/train/implement changes need to ensure improvement on scoring
* Attend the monthly KYC community meeting and ensure information are cascaded to RCM, Credit Team and Commercial Team
* Cooperate closely with the KYC Commercial Champion and the Credit Team
* Perform the KYC controls on a quarterly basis
* Ensure closure of Audit recommendation (L1C, L2C and LOD3) on KYC related topics (leasing customers)
* Be the Application Owner for the tool used for KYC and lead the transition to new KYC tool in 2026 (super users, key contributor and local trainer)
* Prepare the annual Periodical Review planning and follow up progression/completion with ASC
* When performing KYC analysis for the complex cases:
* Receive and process the customer's credit request application.
* Ensure that application contains all the information required for the registration.
* Check whether the customer is an existing one, and if yes verify the customer details.
* Review information/documents receive by the Account manager and ensure the information completeness.
* Actioning KYC tasks to support the KYC process, ensuring that new credit applications include the required CDD checks
* Ensuring all digital records in core systems are accurately maintained and updated when required (SharePoint and local systems).
* Provide KYC expertise and support and trainings to the Sale departments,
* Accurately progress KYC checks through the Ayvens system including identity verification checks.
* Investigate and action checks in a timely manner, working with internal and external parties to ensure compliancy with KYC policies.
* Ensure evidence for periodic reviews is accurately compiled in a timely manner, ensuring appropriate checks are updated as necessary.
* Create and maintain accurate records in the appropriate systems.
* Liaise with internal stakeholders to support KYC queries accurately and in a timely manner.
* Ensuring that written procedures are deployed and adhered to.
Knowledge, Skills & Experience
* Motor/Fleet industry experience desirable but not essential.
* Banking and Financial services experience essential.
* College degree (Bachelor or above) preferably Law, Economics, Corporate Business, Business Administration.
* Experience of Microsoft Office applications (Outlook, Word, Excel).
* Previous experience in compliance role: KYC or AML/CTF.
* Strong organisational skills with a proven ability to deliver results.
* Experience of actively participating in a team environment, whilst demonstrating the capability to work independently.
* Knowledge of: Companies Act, CJA 2010, GDPR, and Money Laundering Regulations - CTF, FACTA/OFAC.
* Sufficient experience of AML/Sanctions in financial services.
* An inquisitive mind set and strong attention to detail.
* Team player who actively participates in shared objectives and has an enthusiasm and commitment to work towards team goals.
* Flexibility, willing to carry out variety of tasks/activities requested and is prepared to work additional hours as may be necessary from time to time.
* Excellent communication skills, both written and verbal along with a polite, friendly, and diplomatic manner
* Must have strong attention to detail and display a high level of accuracy.
* Ability to think and take initiative, identify & implement efficiencies, and the confidence to make decisions when required.
* Good time management skills, managing fluctuating workloads & organisation and prioritisation of daily tasks.
Why Ayvens?
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
* ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.