Credit Control Specialist Job Description
Credit control is a critical business function ensuring timely payments and resolving discrepancies promptly.
In this role, you will be responsible for reconciling incoming group payments, liaising with group contacts to rectify any discrepancies, and updating individual policyholders' status.
* Reconcile incoming group payments
* Liaise with group contacts to rectify any discrepancies
* Liaise with individual policyholders to rectify discrepancies
* Update individual policyholders' status
* Maintain and update group priority checklists
* Generate and maintain reports
* Answer incoming calls and email queries within the required service level agreement
* Run premium checks for claims
* Amend and update bank details for policyholders
* Undertake other general clerical duties as directed
The ideal candidate will have previous accounts receivable experience, strong numerical and analytical skills, and strong telephone communication skills. Proficiency in Excel and all MS packages is essential, and an accounting qualification or QFA qualification is beneficial. A team player with the ability to build internal and external relationships is also required.