Overview
A well-established and growing Irish technology services business is entering a significant growth phase, including planned capital investment and an active acquisition strategy. The business is creating a new executive role and is seeking a Chief Technology & Security Officer (CTSO) to join the senior leadership team. This is a commercially facing, strategic technology leadership role, suited to someone who can operate confidently at C‑level while remaining close enough to the technology to shape architecture, standards, and customer solutions. The CTSO will report directly into the COO and will support go‑to‑market strategy, shape security and cloud practices, and set the overall technical direction as the organisation scales. The position is for a medium sized MSP in the Irish market, and MSP experience is essential.
The Role
The CTSO will act as the technical authority across the business, with responsibility for Security, Cloud, and Solution Architecture. This is not a hands‑on engineering role, but it requires strong technical credibility and the ability to lead from the front in customer and commercial environments.
You Will
Set the technical vision and standards across security and cloud services
Support pre‑sales and strategic customer engagements
Help shape and evolve the organisation’s security offerings
Act as a trusted advisor to both customers and internal stakeholders
Raise the bar on solution design, architecture quality, and documentation
Over time, the CTSO will build and lead a technical leadership function, including solution architecture and security capability, as the business grows organically and through acquisition.
Key Responsibilities
Define and own the technology and security strategy across cloud, security, and managed services
Support go‑to‑market activity, pre‑sales, and complex solution design
Lead executive‑level conversations with enterprise customers (500‑1,000+ users, often international)
Shape, review, and evolve the security practice, including evaluating new tools and services
Set standards for architecture, solution design, and technical documentation
Partner closely with Sales and Delivery teams to scope, size, and design enterprise solutions
Play a key role in M&A activity, including technical due diligence and integration
Sit at the management table, helping drive change during a growth and “reset” phase
What We’re Looking For
This role suits someone who blends technical depth with commercial awareness and is comfortable being both a leader and a customer‑facing technologist.
Senior leadership experience (CTO, CIO, Head of Architecture, Principal Architect, or similar)
Strong expertise across Security and Cloud architectures
Experience working with enterprise‑scale environments
A background in pre‑sales, solution design, or technical consulting
The ability to communicate complex solutions clearly and credibly
Experience setting technical standards and influencing teams
A collaborative leadership style and strong cultural fit
Technology Exposure (not All Required)
Microsoft (Azure, M365) – certifications highly valued
VMware
Security technologies (e.g. WatchGuard or similar)
Networking (Juniper or Cisco at a solid level)
Broader enterprise infrastructure experience
Why This Role
Newly created C‑level position with genuine influence
Join at a pivotal moment of growth, investment, and acquisition
Opportunity to shape strategy, offerings, and teams, not just inherit them
Exposure to complex, international enterprise customers
Clear runway to scale impact alongside the business
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