Pensions Case Manager Role
Are you an experienced professional with a passion for delivering exceptional customer service? Do you have a keen eye for detail and the ability to manage multiple tasks simultaneously?
We are seeking a highly skilled Pensions Case Manager to join our team. In this role, you will be responsible for providing administrative support to our brokers and sales team, as well as making regular proactive contact with a panel of brokers to ensure they have accurate and up-to-date information on all their cases.
The ideal candidate will have experience in processing and handling queries on all pension products, QFA qualification or working towards it, APA at a minimum, and previous experience in a customer service role. Additionally, you will need to be able to meet deadlines/SLAs and manage priorities, demonstrate excellent communication and administration skills, and problem-solving skills.
In return, we offer a hybrid role (3 days in the office - 2 days working from home), annual bonus, life cover, X8 salary, 14% pension contribution, healthcare insurance, and 28 days holidays.
We are committed to equality and diversity and welcome applications from qualified candidates regardless of age, disability, marital status, race, religion or belief, sex, sexual orientation, or pregnancy and maternity leave.
Please submit your application, including your CV and cover letter, and we will review your qualifications further.