About Us:
Lock Doctor is Ireland's largest and most trusted locksmith business, delivering fast response, expert security solutions to commercial, domestic, automotive, and hospitality clients across the country.
With a strong presence nationwide and a reputation for professionalism and reliability, we are now seeking an experienced and ambitious Operations Manager to join our team at our Head Office in Limerick.
The Role:
This is a senior-level opportunity for a talented operations professional ready to take full ownership of a dynamic and fast-paced operation.
The successful candidate will play a key role in the day-to-day management and future growth of the business, with a high level of autonomy and responsibility.
Key Responsibilities:
Manage and coordinate the daily schedules of mobile technicians
Oversee customer service and ensure excellent client satisfaction across all sectors (commercial, domestic, automotive, hospitality)
Lead and support office and logistics staff at head office
Manage and maintain a fleet of service vehicles, ensuring operational efficiency and compliance
Streamline internal processes to improve response times, service quality, and team productivity
Contribute strategically to the continued growth and expansion of the business
About You:
Proven experience in logistics, operations, or service delivery management
Excellent people management and communication skills
Strong organisational and problem-solving abilities
Comfortable working under pressure and handling competing priorities
Ambitious, proactive, and driven to help scale a national business
Industry experience (trade services, emergency response, security, or automotive) a plus but not essential
What We Offer:
A senior role with real autonomy and the ability to make a lasting impact
A supportive and entrepreneurial working environment
Career growth opportunities in a stable, expanding business
Competitive salary package, commensurate with experience
Ready to take the next step in your career?
Apply now with your CV and a brief cover letter outlining your relevant experience and what you can bring to Lock Doctor.
Job Type: Permanent
Pay: From €50,****** per year
Ability to commute/relocate:
Limerick, Limerick, CO.
Limerick: reliably commute or plan to relocate before starting work (required)
Education:
Advanced/Higher Certificate (required)
Experience:
Operation Management: 3 years (required)
Language:
English (required)
Work Location: In person