We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess the skills necessary to meet future business challenges.Position not right for you?Share it with someone you know.Bodyshop AdministratorReference: AUG20258226Expiry date: 2025-09-11 11:20:00.000Location: DublinBenefits: A superb range of exclusive, colleague-only benefits and discounts.Bodyshop Administrator/AssessorLocation: Blanchardstown DublinNorthgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years. We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.Our growing network of branches and sizeable fleet enable us to deliver vehicles quickly and keep them on the road longer by minimizing downtime. Our fleet includes light commercial vehicles from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.Due to our expanding business, we have a full-time vacancy within our Bodyshop team in Dublin.This is a great opportunity for someone with similar experience in a previous role.Role OverviewResponsible for processing all damages requiring Bodyshop assessment and repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any time.Key Responsibilities and AccountabilitiesTake additional images of damaged vehicles for the damage packUpload damage packs to shared drivesPerform quality checks on vehicles returning from repairNotify the Workshop Manager of QC outcomesManage and monitor vehicles in BodyshopManage damage packs and documentation requestsAct as point of contact for Service Department and other departmentsProvide training support to Satellite Branches as neededLiaise with Asset Department regarding vehicle collection/movementsEnsure timely job card creation and update CAP accordinglyUpdate customers on repair progressHandle emails and correspondenceCommunicate daily with external BodyshopsConduct weekly and monthly fleet auditsMaintain filing systemsThis list is not exhaustive; flexibility is required.Person Specification - Education, Qualifications, and TrainingLeaving Certificate including Maths & English or equivalentBasic knowledge of vehicle panels and maintenanceExperience in a Bodyshop environmentProven customer service skills and relationship buildingStrong verbal and written communication skillsAbility to work under pressureProficiency in Microsoft OfficeOrganizational and administrative skillsPositive attitude and self-motivationTeam player adaptable to changeExperience in vehicle rental or motor industry preferredExperience in Bodyshop, Warranty, or Workshop roles desirableApprentice mechanics or panel beaters interested in administrative roles may applyWhat We OfferCompetitive salary of €30,000 DOE per annum, pro-rata, plus:23 days holiday plus a day for your birthday, pro-rata
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