A rapidly growing B2B SaaS company is hiring a commercially driven Head of Revenue Operations to spearhead the next phase of growth. In this role, you will collaborate closely with the CEO and executive leadership team. They are seeking a hands‑on commercial leader who thrives in fast‑paced, entrepreneurial settings and possesses the credibility to engage senior stakeholders effectively. Reporting directly to the CEO and operating as a full member of the senior leadership team, the role will lead the entire revenue organisation. You will shape the commercial narrative at the board level, define the go‑to‑market strategy for each platform pillar, and personally lead significant deals and partnerships, with a particular focus on the U.S. market.
Responsibilities
Partner with the CEO, Product, and Marketing to create a compelling commercial narrative focused on distinct value for QA, Compliance and Analytics.
Drive and oversee the comprehensive revenue strategy while inspiring a high‑performance sales team.
Convert the product roadmap into strategic go‑to‑market actions, highlighting which platform pillars lead in specific segments to increase deal size and market reach.
Manage revenue KPIs, pipeline metrics, and forecasting with a focus on data‑driven decision‑making and a culture of continuous improvement.
Strengthen team capabilities through effective hiring, training, and performance frameworks tailored for complex platform sales.
Use AI tools to boost Account Executive productivity, enhance pipeline quality, personalise outreach, and improve commercial intelligence.
Lead new customer acquisition by expanding target engagement beyond QA managers to include CX Directors, Chief Risk Officers, VP Operations, and Heads of Compliance.
Collaborate with Marketing to develop tailored campaign strategies and ROI models for each target persona and vertical.
Implement disciplined pipeline management focused on clear qualification, accurate forecasting, and deal progression.
Enhance capabilities to manage enterprise accounts and increase average deal sizes as platform offerings grow.
Adopt best practices to uncover new revenue opportunities as platform features are introduced, evolving QA relationships into comprehensive engagements.
Offer high‑level support in key account negotiations to safeguard strategic relationships and showcase executive backing.
Present revenue performance, market intelligence, and commercial strategy at board level with the credibility and clarity to influence strategic decisions.
Bring the voice of the customer into product and roadmap conversations ensuring what is built serves the commercial opportunity and the buyer's decision‑making process.
Experience
Hands‑on partnership leadership, including building, structuring, and scaling partner ecosystems with major enterprise technology or SaaS platform partners.
Extensive experience selling complex, multi‑stakeholder SaaS platforms to mid‑market and enterprise organisations, managing deals that span multiple budget owners.
Consistent record of accelerating revenue growth, driving new business, and improving retention within senior leadership roles at high‑growth, PE‑backed SaaS companies.
Significant involvement in international expansion, ideally including successful entry or scale‑up in the US market.
Strong understanding of AI’s role in both product and go‑to‑market operations, including how AI enhances seller productivity, improves pipeline quality, and increases forecasting accuracy.
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