Bookstore Manager Holywood Oxfam Ireland Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Job Description Job Purpose Being a key role in the Retail team, the Shop Manager will be responsible for the effective day to day running and management of the shop. You will be responsible for setting and meeting sales targets, dealing with customer queries as well as overseeing product pricing while maximising profitability. You will manage budgets, maintain statistical and financial records and be responsible for recruiting, training and supervising a team of volunteers. Ensuring compliance with Health & Safety legislation is key so you will be required to prepare promotional materials and displays and liaising with Head Office will also be required on a daily basis. Reporting to: District Retail Manager Job Responsibilities Maximise sales from all retail activities Assist the District Retail Manager (DRM) in the preparation, achievement and monitoring of shop income and expenditure budgets Be responsible for maximising profitability by: Ensuring appropriate levels of stock are available through effective management Ensuring sufficient stock is sorted, processed and on the shop floor to meet income targets Maintaining high standards of display and merchandising Ensuring regular rotation of stock Maintaining a realistic, location appropriate, pricing structure in line with the Oxfam pricing guide Be responsible for the maintenance of administration systems and ensure cash handling and financial activities are in line with Oxfam financial policies and procedures Implement and maintain Retail Standards and the appropriate and agreed Marketing Strategy for the location Maintain a high level of customer service both internally and externally Ensure compliance with Health & Safety policy and regulations and product safety procedures Ensure the shop is utilising all appropriate technology Recruit, train, lead, manage and plan for the development of the shop team including sufficient volunteers/placements to ensure adequate shop cover. Delegate duties appropriately to make best use of the talents of the whole team Ensure shop is open and operating effectively for minimum of six days per week including