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Parts administrator

Cork
Liebherr Group
Posted: 22h ago
Offer description

A vacancy has arisen within our Parts department based in Rathcoole for a Parts Administrator.The role contributes to the success of Liebherr – Construction Equipment Ireland Ltd by ensuring effective procurement of machine parts. Consistently delivering effective administrative, customer service and interpersonal skills, the job holder will play a key role in supporting the team's objectives in line vision of the business whilst ensuring outstanding customer service at all times and working within the Company's key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.Your Responsibilities As a Parts AdministratorDevelops and maintains excellent working relationships with all departments and team members.Communicates professionally and effectively with customers by email, phone and online platformsTo identify spare parts effectively via online factory resources across all divisionsRaise sales orders, purchase orders and invoicing to both internal departments and to customersProcess parts details onto system to provide information and pricing to enable effective orderingCommunicates regularly with broader team members to highlight any issues concerning parts identification and procurementAssists in establishing communication to customers in respect of any issues or delays in parts requirementsEstablishes and maintains excellent relationships with both customers and suppliersResponds promptly to internal and external customers, knowing who to approach for additional support and assistanceProactively contributes to departmental meetings, suggests ways which will enhance the effectiveness and efficiency of administrative functions, system processes and proceduresManages personal time schedule and productivityTakes the initiative to establish progress with supplier orders and can identify when there is a need to chase or follow upProcessing of Field Service engineer spare parts returns, both new and usedUpdate warranty returns log and communicates with service administrators to clear WIP.Processing of returns to designated factory - new parts, warranty and service exchangeYour ProfileRelevant qualifications in Mathematics and EnglishExperience in the construction plant or transport distribution industryAble to identify skills applied in either parts, warranty or service departmentsGood communicator at all levelsFlexible approach to workCapable of working independently or as part of a teamConfident working in an engineering workshop environmentOur OfferThe opportunity to work with an industry-leading manufacturer.Secure and progressive work environment.Competitive salary and benefits.Training and personal developmentHave we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.One Passion. Many Opportunities.The CompanyThe Earthmoving Division of Liebherr in Ireland is part of the successful Liebherr Group operating worldwide with nearly 50,000 employees. The Group also runs a factory in Killarney which sells container cranes worldwide. The successful operation in Rathcoole (near Dublin) is responsible for sales and servicing of Liebherr equipment throughout Ireland. Our range of products includes wheeled and crawler hydraulic excavators, crawler tractors, and wheeled loaders all being widely used in the recycling, mining, construction and material handling industries.LocationLiebherr-Construction Equipment Ireland LimitedRathcooleIreland (IE)ContactAleksandra Szczepanska

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