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360 - sales operations administrator

-f019-446b-a525-e13191f8d482
Sales operations administrator
Posted: 26 November
Offer description

Select(part of the Select Technology Group) is the leadingApple Premium Resellerin the UK and Ireland with 21 stores across England, Ireland, Scotland and Wales.What do you get from working at Select?A growing love and passion for all things AppleCompetitive salaryFantastic Employee discountsEmployee IncentivesEmployee Assistance Programme (EAP)Recognition of Long ServiceBased in our Dublin Office, this role provides excellent scope for someone ambitious who will provide efficient and comprehensive sales operations support, acting as the point of contact between the Sales Team, supply chain and fulfilment.As a 360 Sales Administrator to our extremely busy B2B teams, you will build a close working relationship with the Account Managers and support them and assist the Select 360 Department Lead with order fulfilment, supply chain sourcing and liaise with our internal logistics team to ensure that orders are dispatched within agreed customer timelines. Opportunity to work with the fast-growing department in the business.Responsibilities And DutiesThese include but are not limited to:Report Generation - stock-takes and shipping.Liaising with Distribution and Logistics Teams to ensure that customer orders ship inexpected timeframe and customer delivery KPIs are achieved.Updating internal systems and communicating stock timelines, shortages &constraints with teams.Deployment of Select 360 customer devices as per customer request.Organising the retrieval of customer device for ingestion to the Select 360 locations.Working closely with the Service team to ensure retrievals are managed appropriately.Fresh Desk ticket management.Updating internal systems and communicating stock timelines, shortages & constraints with teams.Developing relationships with customers to help build trust and increase order sizes and frequency.Managing monthly fulfilment reports & product range.Working with Purchasing Team to ensure that items are created efficiently andaccurately in BC.Coordinate with warehouse to ensure that expected deliveries are booked in withinrequired timelines.Coordinate departmental & Deploy 360 stock-takes with WarehouseWork with courier & logistics partners to oversee domestic and internationaldelivery schedules.Apple DEP & AppleCare reporting & auditParticipating in the development and streamlining of proceduresEducation/Experience and Skills Criteria:The successful individual should have:Great attention to detailExperience answering calls and assisting in ensuring all enquiries are answeredA proven ability to effectively communicate at all levels on a day-to-day basis andto work in a fast paced, professional environmentA proactive approach and work on their own initiativeFull proficiency with Microsoft Office / Teams SuiteExcellent written and verbal EnglishExcellent organisational skillsAn ability to work under pressure and to deadlinesAn ability to work independently and as part of a teamPreferred Skills:Knowledge of Apple products and solutionsExperience with BCBased in our Dublin Office, this role provides excellent scope for someone ambitious who will provide efficient and comprehensive sales operations support, acting as the point of contact between the Sales Team, supply chain and fulfilment.If this sounds like a place you would like to work, you are aged 18 years or over, have the Right To Work in Ireland and you can demonstrate your passion, knowledge and determination, then we would like to hear from you. Please note that this role is a full-time role.IND1

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