Who We Are
At Cornmarket, we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income protection, retirement planning and beyond.
Role Purpose
A Post Retirement Support Consultant is a motivated financial advisor who will guide our retired clients throughout their retirement journey. Financial needs and goals are reviewed, and appropriate recommendations are made to ensure the clients financial wellbeing.
As part of the client’s retirement plan, expert advice is provided on ARFS, Investments, Savings Plans, Cornmarket Tax Service, Section 72/73 inheritance planning and Life products. This role will also involve effectively dealing with client queries that come through in relation to retirement products e.g. providing details on existing policies (values, terms, conditions etc. ) for clients over the age of 75.
Due to the specialised nature of advising our retired clients, all Retirement Consultants will receive an extensive training course prior to commencement of the role along with ongoing development within the role.
Accountabilities of the Role
* Provide clients with a full financial fact find over Microsoft Teams
* Answer client queries in an efficient and compliant manner
* Identify what is required for our clients to meet their needs and goals
* Guide our clients throughout their retirement journey
* Provide clients with over the phone reviews of existing holdings
* Advise on the various options available to the client and implement their revised retirement plan, by recommending the most appropriate course of action for the client
* Guide the client throughout the process of setting up new investment/life policies
* Maintain and build strong relationships with key stakeholders
* Carry out such other duties as may from time to time be required by the Company
* Comply with risk control and regulatory requirements that are relevant to this role
* Ensure compliance with company policies, regulatory, professional, and legal requirements
* Maintain commercial awareness relevant to this role in relation to changes in investment/life and pension products and industry specific changes
* Reach targets set down by the Retirement & Investment Manager.
Skills & Knowledge Required
* Ideally the candidate will hold APA designation or full QFA, however we will support attaining such qualification
* The ideal candidate will possess both sales and customer service experience
* Previous experience dealing with life and pensions products essential
* Previous experience within a financial institution is advantageous
* Strong analytical thinking, with ability to problem solve
* Customer focused approach
* Ability to work on own initiative or as part of a team
* Strong communication skills
* Knowledge of risk control & regulatory environment.
* Commercial awareness
* Experience dealing with elderly clients beneficial
What We Can Offer You?
* Flexible working from home options as part of our Cornmarket Flex ways of working
* Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role)
* Annual leave (increases based on service)
* Flexi leave (option to take additional annual leave)
* Attractive & flexible pension contribution rates
* Health insurance or wellness subsidy
* Fully paid family leave types (maternity/paternity/surrogacy)
* Performance based bonus/commission
* Income protection
* Life cover
* Discounts on financial products
* Comprehensive health & wellbeing programme
* Employee Assistance Programme
* Active Sports & Social Club
Behavioural Competencies Required
* Can-Do Will Do attitude with a relentless focus on customer
* Resilient
* Ambitious
* Self - Motivated
* Target Driven
* Influential Individual
Controlled Function
This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity.
Equal Opportunities & Data Privacy Notice
Cornmarket is committed to building an inclusive workplace environment, We’re proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, martial status, membership of the Traveller Community, national origin, race, religion, sexual orientation.
We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Acquisition Team. To review our data use practices, visit ourRecruitment Data Privacy Notice.
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