Job Opportunity
We are seeking a highly organized and detail-oriented Business Support Associate to join our team. As a key member of the organization, you will be responsible for providing exceptional customer service and support to internal teams.
About the Role:
The successful candidate will be responsible for managing customer portals, generating analytics reports, and ensuring promotional calendars are maintained. Your duties will include following up on promotional submissions, managing customer recharges and accruals, and providing general administration support to field sales teams.
Key Responsibilities:
* Customer Service and Support
* Portal Management and Analytics Reporting
* Promotional Calendar Maintenance
* Customer Recharge and Accrual Management
* Field Sales Operations Support
Required Skills:
* Advanced Excel skills for data analysis and reporting
* Good IT system proficiency (Office 365)
* High numeracy level
* Problem-solving and issue-anticipation skills
* Effective communication skills
Benefits:
This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. If you have a passion for delivering exceptional service and support, we encourage you to apply.
About Our Organization:
We are a leading global provider of clinical research services, commercial insights, and healthcare intelligence. We accelerate the development and commercialization of innovative medical treatments to improve patient outcomes and population health worldwide.