We are The Dean Group. Dive into our company culture, where genuine individuals are celebrated and fun is integral. We specialise in design led, premium hotels, with a focus on art, culture and people. Always leading from the front, we grow careers internally, seeking the best and brightest. Driven by our ethos, our team collaborates with enthusiasm, pushing boundaries for both colleagues and customers.
We are currently seeking an experiencedGolf Sales & Administrator to join the team in Glasson Lakehouse, Co. Athlone.If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you
Purpose of Role:
To ensure that all guests are greeted with a friendly welcome and offered the highest standards of guest care and customer satisfaction in line with the Departmental SOP Manual.
Key Responsibilities:
* Assists Golf Operations Manager and other Golf Team Members with administrative Duties
* Produces reports on the Golf Operation in conjunction with the Golf Operations Manager
* Being proactive in achieving sales targets for golf societies and growing the membership of the club through targeted outreach, relationship building, and tailored promotions.
* Maintains accurate records pertinent to the Club Membership
* Assists across the Golf Operation where required including but not exclusive to, Retail, Sales and Marketing, Membership Events and hosting of Fam Trips
* Takes first stage enquiries from clients, enters booking details into Golf Reservation system and ensures accurate function sheets are produced
* Assists growing the business - Completes mailshots, tele sales, trade shows. Works towards achieving budget and grow the different segments of golf visitors the property.
* The role has a strong inter departmental relationship with Hotel Reservations, Concierge and Events Teams
* Partake in any ad hoc duties required by the team to ensure smooth running of the Hotel and amenities
Health and Safety
* To be aware of and adhere to all Health, Fire and Safety Procedures and to remain vigilant to possible risks and ensure that anything of a untoward is reported to management
Miscellaneous
* Maintain high level of Standards, Personal Hygiene, Uniform, Appearance and conduct
* To attend all meetings and training courses requested by your Departmental Manager or Human Resources and Quality Officer
* To continuously seek to improve your department's efficient operation and standards
* To be fully conversant with the sales function within your departments and to take every opportunity to optimise sales
* To assist with observing security measures for the hotel and report anything that may appear suspicious
* To pass on all lost property to the Accommodation Department
* To ensure all maintenance needs are reported to the Maintenance Coordinator/ Duty Manager
Requirements:
* A background in sales and administration essential
* Previous experience in a similar role an advantage
* Strong interpersonal skills
* A team player, always ready to help where required
* A passion for golf
* Strong understanding of the business required behind a successful Golf Club
* A drive to always achieve the best results
* Available and eligible to work full time
Benefits:
* Global discounted staff room rates across the group
* 50% off Food and 25% Beverage across the group
* Accrued Annual Leave with Service
* Friends and Family discount
* Gym Membership Discounts*
* Continual training and development
* Career progression within the Group
* Gratuities *
* Meals on shift
* Bike to work scheme
* Taxsaver for travel
* Refer a friend scheme
* Wellness at work events and access to wellness platform
* Employment Assistance Programme
* Group discounts for cinema tickets, shopping deals etc
* Team appreciation days
* Service recognition
* Regular fun-filled activities and gatherings for all teams across the group
* Applicable to certain positions
The Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting The Dean Group to contact you for other opportunities within the Group
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