Overview
Customer Operations Specialist
— ON SITE – Limerick (9 Months Contract) • ?? Limerick, Ireland • Full-Time • Fixed-Term Contract
Are you detail-oriented, organised, and passionate about delivering excellent customer service?
This role supports one of Ireland's leading financial institutions as part of Covalen's team.
Responsibilities
Support customer banking operations and handle sensitive information securely
Manage inbound requests and processing across key customer accounts
Ensure full compliance with operational and regulatory policies
Deliver efficient, accurate service within established timelines
Communicate effectively across internal teams and stakeholders
What You Bring
Strong administrative or operational experience (ideally in banking, insurance, or professional services)
Excellent attention to detail and ability to manage multiple tasks
Clear, professional communication skills – both written and verbal
Ability to work independently and as part of a collaborative team
A desire to learn and grow in a structured, high-performing environment
What We Offer
Opportunity to work with a top-tier Irish bank
Full training and onboarding provided
Be part of a supportive and people-focused team culture
Career progression opportunities through Covalen
Access to employee wellbeing & development resources
Equal Opportunity
At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds.
We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members.
Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.
For more information, please email ******.
Your journey to becoming a valued part of Covalen starts here.
Notes: This is a 9-month on-site contract in Limerick with Covalen and a Partner Bank client.
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