Part time 12 month contract with option of renewal subject to performance. The working hours shall be 3 days Tuesday Wednesday Thursday JOB SUMMARY: The Training Support Administrator will provide administrative support to the company, as required for the effective and efficient operation of the service.Responsibilities and DutiesDUTIES: To provide administrative and resource support as required in a customer facing role.Handling incoming enquiries via phone, in person, email and online platformsTo maintain accurate records of learner registrations, attendance, assessments and certifircations.To prepare and assist in the collection of data, including liaising with accreditation bodies as required.To undertake ongoing training and professional development, appropriate to the position.To attend seminars and meetings as may be requiredPrepare training materials, resources and documentation in advance of course.Liaise with instructors, clients and awarding bodies to ensure course delivery standards are meet.To manage the physical training environment and associated resourcesAssist is audits, inspections and continuous improvement processes.To order and maintain the necessary supplies required for the efficient running of the serviceTo perform such other duties, appropriate to the role, as may be required and agreed with the operations manager or director of training from time to time.PERSON SPECIFICATION:Essential Education Qualifications and Attainments:Proficient with Microsoft 365 SuiteProficient IT skillsEssential Knowledge, Skills & ExperienceAbility to provide comprehensive administrative support to a teamKnowledge of and skills in maintaining records/filesProficiency in Microsoft office ( Word, Outlook, Excel) and CRM/LMS systemsExcellent communication skills, both face to face and telephone, including problem solving skills.Ability to work on own initiative and prioritise own work to meet agreed objectivesExcellent attention to detailFriendly professional manner with strong customer skillsDesirable Skills, Abilities & ExperienceExperience preferably in Education and training environment.Flexibility regarding meeting agreed deadlinesOutbound Sales experienceJob Types: Part-time, ContractSalary: as outlinedJob Types: Part-time, Fixed termContract length: 12 monthsPay: €13.50-€14.50 per hourExpected hours: 21 per weekBenefits:Employee assistance programEmployee discountOn-site parkingEducation:Leaving Certificate (preferred)Experience:Office or administration: 1 year (preferred)Language:English (required)Work Location: In personApplication deadline: 12/04/2025Reference ID: DX2 1-25Expected start date: 05/05/2025