Overview
The Sandymount Hotel is seeking a Night Manager to join our team. This is a night shift position from 10:30pm to 6:30am and includes weekends. The hotel operates as a 4-star, guest-focused property with a quiet environment and no late-night large functions.
Key Duties And Responsibilities
* Oversee the smooth and efficient operation of the property between 10:30pm and 6:30am, ensuring service excellence and guest satisfaction.
* Supervise and support the night team, ensuring all tasks and duties are completed to the highest standard.
* Take responsibility for the hotel during the night, including guest services, security, reception duties, cleaning, conference setup, food and beverage service, nightly reports, and compliance with Health & Safety and First Aid procedures.
* Efficiently greet and check guests in with a warm and professional manner, ensuring a positive first impression.
* Handle guest queries and complaints, resolving issues promptly and effectively.
* Manage late reservations, ensuring accuracy and noting any special requests.
* Oversee late-night drinks and food service, maintaining high standards of quality and presentation.
* Ensure front of house and public areas are clean, safe, and well maintained at all times.
* Conduct regular night security checks and take responsibility for all security matters.
* Handle floats, safe deposits, and nightly audits with accuracy and confidentiality.
* Prepare and review night reports, ensuring all systems and handovers are completed correctly for the next day\'s operations.
Who We Are Looking For
* Previous experience in a similar role
* A knowledge of Guestline Office System or similar is preferred
* Excellent communication and organisational skills
* Ability to work equally well in a team environment and on their own initiative
About The Sandymount Hotel
The Sandymount Hotel is a 4-star, award-winning hotel based in the residential suburb of Sandymount, Dublin 4. Run by the Loughran family since 1955, we are Dublin\'s largest independent family-run hotel. We focus on training and developing our employees and ensuring the hotel is a great place to work.
Benefits
* Unique family-run work environment
* Free meals on duty
* Complimentary parking while on duty
* Complimentary provision of uniform
* Welfare program
* Complimentary use of hotel fitness room
* Family & Friends discount rates
* Employee monthly and annual awards
* Employee referral incentive scheme
* Active employee social events club
* Employee training and development programs
* Shifts & flexible hours
* Bike to work & tax saver schemes
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