We are the #1 pet supplier in Europe with more than 15,000 employees, over 2,700 stores and pet salons, and a constantly growing digital world. Driven by our vision "Happier Pets. Happier People," we are creating a unique pet ecosystem that combines online and brick-and-mortar stores, digital services, data-based solutions, and state-of-the-art logistics. To do this, we need ambitious individuals to join our team.
Skills and Attributes
* Key Performance Indicators
* Leadership
* Store Management
* Team Management
Description
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products, with over 2,700 shops across Europe. Maxi Zoo Ireland is the largest pet retailer in Ireland, with over 30 shops.
We are driven by the desire to make the lives of pets and pet owners simpler, better, and happier. We work hard, accept responsibility, and seek every opportunity to learn about pets and our customers.
We are currently recruiting for a Store Manager in our Navan Store.
The Store Manager oversees daily operations, ensuring the store runs smoothly and effectively. Reporting to the District Manager, the Store Manager drives revenue, manages costs, and fosters a culture of high-quality pet care and exceptional customer service.
Responsibilities include:
* Operational Store Excellence: Drive operational excellence by adhering to store processes and guidelines, utilizing analytics to optimize efficiency, and making informed decisions to enhance store performance.
* Store Analytics: Exceed KPIs, manage cash and stock audits, control personnel costs, and monitor sales performance.
* Leadership: Support team growth through training, fostering a culture of trust and respect, and encouraging continuous learning.
* Merchandise & Inventory: Ensure attractive displays, proper inventory management, and accurate stock levels.
* Customer Engagement: Provide exemplary service and uphold high standards of customer care.
* Brand & Animal Welfare: Ensure animals are well cared for and welfare standards are maintained.
Qualifications:
* Proven success as a retail Store Manager
* Track record of achieving KPIs
* Strong leadership and business acumen
* Excellent customer service and organizational skills
* Effective communication and interpersonal skills
What We Offer:
* Certified as a GREAT PLACE TO WORK
* Store Manager KPI-based bonus
* Employee discounts up to 40% in stores and 20% in salons
* Paid leave including sick, annual, and bank holidays, plus maternity/paternity leave
* Refer a Friend scheme
* Opportunities for advancement and career development
* A passionate community of animal lovers
* Training programs and management development opportunities
* Annual leave starting at 21 days, increasing to 23 days at year 6
* Cycle to Work Scheme
* Free uniform
Join Maxi Zoo Ireland and be part of a team dedicated to making a difference in the lives of pets and their owners.
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