Insurance Customer Service Specialist
This prominent insurance broker in Ireland is renowned for providing exceptional customer service.
We are currently seeking a skilled Insurance Customer Service Specialist to join our team in Clare. The successful candidate will be responsible for delivering outstanding customer service to our clients and ensuring their needs are met.
Responsibilities:
* Regularly communicating with clients to understand their requirements and concerns.
* Conducting thorough research to identify potential new clients or markets
* Staying up-to-date with industry trends and developments
* Understanding client needs and tailoring solutions to meet their unique requirements
* Sharing insights with colleagues and clients to enhance their understanding of the market
* Chasing leads provided by the marketing team.
* Monitoring and reviewing accounts receivable to identify outstanding balances
Requirements:
* APA or CIP qualified.
* CPD in line with Minimum Competency requirements
* A minimum of 1 year insurance experience.
* Excellent organizational and time management abilities
* Ability to work well in a team environment
* Proficient in Microsoft Office applications