Job Title: School of Dentistry - Operations Coordinator Reporting To: Head of Operations, Student Academic & Regulatory Affairs (SARA) Location: RCSI, Dublin - Multi-site role School (or department): School of Dentistry Contract type/duration: Permanent, Full time Closing date for applications: 14th of June 2026 RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere, and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission \"To educate, nurture and discover for the benefit of human health\". We seek candidates whose experience to date has prepared them to contribute to our commitment to the \"Race Equality Action Plan 2025-2029\" at RCSI. Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds. This makes our university stronger and ensures we hire the best talent. For each of the last six years, RCSI has been positioned in the Top 300 of universities worldwide in the Times Higher World University Rankings. We are proud that RCSI ranks first in the world for \"Good Health and Well-being\" in the Times Higher Education #SDG #SDG Impact Rankings 2025. This reflects our commitment to supporting people of all ages to live healthy lives and our work to promote the concepts of well-being and positive health. Our values of Respect, Collaboration, Scholarship and Innovation continue to unite and direct our purpose. Innovating for a Healthier Future 2023-2027 is RCSI's new five-year strategic plan. Through it, RCSI will enhance human health by meeting the health workforce needs of society, creating the insights and inventions that drive health improvements, and working in partnership with patients and the public in support of better health and well-being for all. The strategy unites the RCSI community in supporting the UN Sustainable Development Goals - with a particular focus on Goal 3, which targets good health and well-being. More details about RCSI can be ; in particular. At RCSI, our core values of Respect, Collaboration, Scholarship, and Innovation are at the heart of everything we do. We are committed to creating an inclusive and supportive environment where every colleague is valued and empowered to thrive. Our dedication to these values ensures that we foster a culture of mutual respect, open collaboration, continuous learning, and innovative thinking. Join us at RCSI, where your contributions will be recognised, and you will be part of a dynamic team making a real impact on global health. RCSI and Dentistry RCSI has a strong heritage in dental education and training. As the second oldest dental school in Europe, it delivered an undergraduate dentistry programme between 1878-1977 (LDS, RCSI). The Faculty of Dentistry RCSI was founded in 1963. It provides education, accreditation of programmes and quality assurance through examination of postgraduate dental professionals. The Faculty is an international centre of excellence for assessment/examination in postgraduate dentistry, attracting candidates from over 40 countries. RCSI has now re-established its Undergraduate Dentistry training programme which commenced in September 2025. About the post: RCSI is seeking to recruit a candidate with a background in academic administration, to form part of the School of Dentistry Operations Team, supporting the day-to-day operational delivery as it rolls out the full five years of this new programme. A key part of this role is to maintain a positive, strong working relations with the wider School of Dentistry Academic Leadership Team, to deliver a seamless student journey. Job Responsibilities Work closely with the Head of Operations to prepare and implement the operational supports required to enable the School of Dentistry. Provide high-level professional administrative support to academic staff; other professional services staff and students. Support the day-to-day operations of the school by providing exemplary customer service skills in: Managing student queries related to Teaching, Learning and Placement, including daily management of centralised mailboxes for the School of Dentistry. Providing schedule administration, including the arrangement of room bookings across RCSI sites, and/or coordinating (in liaison with other stakeholders) any specific resources required for teaching activities. Manage and where required, support the delivery of in-module assessments and associated result data. Manage student records for annual Student Mandatory Courses and Vaccination programmes. Where applicable, support specific student academic activities or assessment. Support the Academic programme governance structures, which includes: Managing diary invitations and minute taking for programme meetings. Generating and collating meeting agendas and supportive collateral (reports; minutes; other). Booking rooms and general meeting facilitation where required. Provide administration support for the Academic Tutor Meeting Programme (ATM), which includes: Liaising with students and Personal Tutors. Developing PTP schedules. Monitoring and tracking attendance and written student submissions associated with this programme. Ad-hoc duties to support the smooth running of the school as required. Work as part of the wider SoD implementation team, as it continues to roll out all five years of the programme. Foster good working relationships and interface in a courteous manner with implementation team members, internal and external stakeholders, completing assigned activities as required. Establish a detailed understanding of RCSI institutional operations: Governance Structures; Policies and Procedures. Work and support key stakeholders as part of the Technology workstream, who are tasked with the design, setup, and deployment of the technology platform. This will involve: Participating in requirements development and detailed design workshops. Support User Acceptance Test (UAT) activities resulting in constructive feedback, sign-off and/or acceptance of components of the technology platform. Quality Improvement Contribute to the annual review of SOPs and supporting documentation. Contribute to regular status update reports (programme; year). Contribute to the annual review and compilation of Marks and Standards. Where applicable engage in annual mandatory training (Soft skills; Technology; Regulatory; GDPR etc.). Knowledge & Experience - (Essential): Excellent relationship building and interpersonal skills to maximise individual and team effectiveness. An ability to handle confidential information with discretion and appropriate sensitivity. Manages tasks and time and establishes courses of action to achieve strict project objectives and deadlines. An ability to work at pace in a complex environment and flexibility to work irregular hours on occasion. Excellent organisational skills with a high level of accuracy and attention to detail. Excellent written, presentation and oral communication skills. High degree of independence, flexibility, initiative, and commitment. Adapt positively to change and respond effectively to changing needs and circumstances. Proven record of accomplishment in resolving routine academic and student issues by quickly identifying corrective measures and recommending or selecting the best solution. A background that involves working with large datasets/databases would be advantageous. Experience working in third-level academic administration would be advantageous. We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application - we'd love to hear from you. Application Process Please apply online through the RCSI careers portal on the closing date with your CV and cover letter. Garda vetting and occupational health review may be required for this role, depending on the nature of the duties and responsibilities. Further information will be provided during the recruitment process. Eligibility to Work in Ireland Please note that we are unable to offer visa sponsorship for this role. Applicants must have unrestricted right to work in Ireland. Employee Benefits At RCSI, we help care for our people so they can focus on our mission to Educate, nurture and discover for the benefit of human health. RCSI truly goes above and beyond to support its employees, ensuring they have everything they need to thrive both personally and professionally. Here's a glimpse of the fantastic benefits available: Health and Wellbeing: Our Inspire Programme promotes the importance of taking care of both our general health and mental health. Inspire manages the Employee Assistance Programme (EAP) offered through SpectrumLife. Past events held by Inspire have included, workshops on mindfulness practices, yoga, nutritional advice, financial advice on mortgages, pensions & health insurance from leading experts, fitness challenges, baking competitions, weight loss programmes, annual flu vaccination campaign and many more. You can also enjoy access to an onsite gym for just €10 per month. Work -Life Balance: Maintaining a healthy work-life balance is crucial for fostering employee well-being, productivity, and overall satisfaction. At RCSI, we offer flexible working arrangements, study leave, and career breaks. In addition to 20 days of annual leave, employees receive an extra 6.5 days of university privilege days, which occur annually around the Christmas and Easter breaks. Family Benefits: RCSI offers enhanced family leave to our working parents with fully paid Maternity, Adoptive, Paternity and Surrogacy Leave. We also offer the first two weeks of Parents leave fully paid for, as well as the option to take Parental Leave until your child is 18 years old. We provide access to Platform 55, a new Parents Platform to support staff before, during, and after becoming a parent. We also offer flexible working, discounted Giraffe crche services of up to 20% and a Parents and Carers' Network. Financial Security: Benefit from automatic enrolment in a pension scheme with Willis Towers Watson with the employer contributions increasing with your length of service, Death in Service of up to 4 times your salary, long-term illness and disability income replacement, and free advice on health, motor, and home insurance. Discounted Services: Avail of discounted GP services, Taxsaver commuter tickets, the BiketoWork scheme, free eye tests at the National Optometry Centre, and discounted parking at St. Stephen's Green/RCSI car park. Recognition: At RCSI, we value and recognise the contributions of our staff through various awards and events, such as Long Service recognition, the Vice Chancellor Staff Awards, and through Research Day. Professional Growth: RCSI's Staff Learning and Development is committed to providing colleagues with opportunities and support to help them reach their full potential and thrive at work. Offerings include a comprehensive programme of staff training, management and leadership development, mentoring, coaching and funding support for further study. Staff Networks: Additionally, we support a range of staff networks, including the Women's Network, Postdoctoral Staff Network, Parents & Carers' Network, Project Manager's Network, LGBTI+ Network, Age Friendly Network etc. These networks help RCSI to foster a sense of community and inclusivity. Sports and Social Club: Engage in a variety of activities such as Yoga, Pilates and a variety of different Fitness classes. Enjoy social evenings, Book Clubs, Summer BBQs and one-off events like the Taste of Dublin, Bloom, Dublin Horse Show and Dublin Zoo. We also have a variety of discount tickets for shows and events through the year. Note: This job description may be subject to change to reflect the evolving requirements of the Department and RCSI. Similar vacancies that arise in the next 6 months may be filled from the pool of applicants that apply for this position. RCSI is proud to be an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their gender, civil status, family status, sexual orientation, religion, age, disability or race. RCSI is committed to embedding equality, diversity and inclusion (EDI) across everything we do. This ensures we can all work and learn in an environment defined by dignity and respect. Eligibility to work in Ireland is a requirement of this role, Proof of eligibility documentation will be required at a later date. Under limited and specific circumstances (research/ specialist roles) RCSI may be in a position to seek a hosting agreement and/or work permits. Employees are required to undertake 6 months service in their current role before applying for other internal opportunities, unless agreed in advance by the SMT representative
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