Senior Hospitality Operations Manager
This role offers an exceptional opportunity for a seasoned hospitality professional to lead the day-to-day operations of multiple food service units, deliver outstanding service and food quality, and drive strategic goals and business plans.
Key Responsibilities:
* Managing budgets and identifying opportunities for growth and efficiency
* Supporting innovation in menus and customer engagement
* Handling recruitment, training, and HR-related processes
The ideal candidate will have proven experience in a senior operational role within hospitality, catering, or food services, with experience overseeing multiple outlets or a large-scale food operation, and strong leadership skills with a hands-on approach.
The successful candidate will be responsible for leading a diverse team, delivering excellent customer service, and ensuring that all aspects of food service meet high standards.
Requirements:
* Proven experience in a senior operational role within hospitality, catering, or food services
* Experience overseeing multiple outlets or a large-scale food operation
* Strong leadership skills with a hands-on approach
The successful candidate will also be responsible for managing and developing a diverse team, supporting innovation in menus and customer engagement, and handling recruitment, training, and HR-related processes.
What We Offer:
* Pension contribution
* Free On-Site Parking
* Private Medical Insurance
* Free meals on shift
* Enhanced leave benefits
* Employee discount portal and wellbeing supports
* Cycle to work scheme
* Recognition events and long-term career development opportunities
* Access to accredited learning and progression pathways