Role Overview:
MK Illumination Ireland Ltd. has an exciting opportunity for a Corporate Account Manager.
From our Irish base in Cork, we offer a full-service approach, including design, customer support, and installation of Christmas Decorations and Lights to Shopping Centres, Towns and Businesses across Ireland. We are part of MK Global, one of the world's largest designers and manufacturers of Christmas lights, with 44 subsidiaries across 120 countries.
The Corporate Account Manager is responsible for managing and retaining a loyal portfolio of corporate clients, maintaining an exceptional customer retention rate of 99%. This role oversees the full sales lifecycle, including client collaboration, needs assessment, solution design, implementation, and post-sale analysis to ensure ongoing customer satisfaction and account growth.
A core element of this position is design. The successful candidate will be able to take a customer brief, fully understand all project requirements, and develop compelling proposals that visually demonstrate the solutions offered. This includes clearly communicating design concepts, installation processes, and outlining customer responsibilities to ensure successful project delivery.
The Corporate Account Manager will work closely with clients to identify opportunities, solve challenges, and deliver tailored solutions that meet business objectives.
The ideal candidate will demonstrate strong problem-solving capabilities, possess a proven track record in managing corporate customer accounts, and be highly self-motivated with the ability to work independently while maintaining excellent client relationships.
Key Responsibilities
* Collaborate closely with customers to understand their requirements, prepare quotations, and present high-quality, tailored solutions. Manage projects through the full lifecycle, including installation and takedown.
* Conduct regular visits to customer sites throughout the year to strengthen relationships, review service delivery, identify future opportunities, and drive account growth.
* Develop in-depth expertise across the company's product range, clearly articulating product features and benefits, and demonstrating how solutions meet the needs of existing and prospective customers.
* Identify new sales channels and develop effective sales strategies to achieve revenue targets.
* Communicate professionally and effectively with customers across multiple platforms, including phone and digital media.
* Deliver financial performance in line with company objectives, business plans, and strategic goals.
* Ensure customer service consistently exceeds expectations, maintaining high levels of satisfaction and retention.
* Build and maintain strong working relationships with suppliers, internal teams across MK Ireland Ltd. and MK Global, and all key stakeholders.
Requirements
* Third-level qualification in Business, Design, or a related discipline.
* Strong computer literacy, including proficiency in Microsoft Office (particularly PowerPoint). Experience with design software such as Adobe Photoshop, Canva, or similar tools is advantageous.
* Strong design capability, with a consultative approach to creating, costing, and delivering design concepts that exceed customer expectations.
* Proven experience preparing successful business tenders.
* Minimum of five years' experience managing and developing a portfolio of commercial customers.
* Exceptional written and verbal communication skills, with a demonstrated ability to build strong relationships with customers and suppliers.
* Highly organised, with excellent time management and prioritisation skills.
The Rewards
* An attractive on target earnings package including salary and on target bonus, pension, and subsistence where applicable.
* On site parking.
* 20 days annual leave.
* Company car.
We are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process, just let us know.