We are currently seeking a Food & Beverage Operations Manager to join our Team at The K Club.
This role will focus on the Food & Beverage Operations in the Hotel and the Conferencing & Banqueting for the Resort.
A UNIQUE RESORT
The K Club is a truly captivating leisure destination tucked away in lush Irish countryside - yet on Dublin's doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.
We're a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.
The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. We're certified as a Great Place to Work by our very own employees. That's because our hardworking team members feel listened to, encouraged and appreciated.
If this sounds like the place where you could begin the next exciting chapter in your career, let's talk.
This is how we see you:
* This role will support the Heads of Department across the Hotel F&B & Conference & Banqueting Teams
* To ensure the smooth running of the all other food service throughout the Hotel and C&B through the supervision and delegation of duties including private dining, drawing room and room service and all events throughout the resort
* To assist in the co-ordination and organisation of all events in the function rooms in line with the function sheets and guest requirements.
* To liase with group organisers during their events and ensure all changes are passed to the relevant departments.
* To assist in following up with the sales team or the guest with regard to any queries prior to the event.
* To organise all the necessary equipment for the event from stores, laundry, florist and any outside hire company required, ensuring costs are kept to a minimum.
* To supervise the food & beverage service in the function rooms, ensuring standards are maintained.
* To assist with any events in the hotel, during quiet periods, at the request of the Director of Food & Beverage.
* To control all costs in F&B in the Hotel and Events department
* To control and monitor payroll V revenue in F&B in the Hotel and C&B department
* To manage the Food & Beverage teams (Hotel and C&B teams) with regard to all aspects of food service to ensure the agreed standards of presentation and service are maintained
* To identify training needs, write and maintain effective training manuals with the other supervising staff members and to ensure their implementation with new and existing staff
* To manage storage/ maintenance of equipment and in turn, propose procurement of equipment which will promote efficiency or drive improvements on guest experience
* To maintain the Time and Attendance system (ALKIMII) and ensure all reports are completed and sent to the HR department as required
* To work closely with the cost controller on stock-takes
* To add value through passion, creativity, knowledge and fortitude using our company "pillars" Trailblazer, Spirited, Crave
* To follow up on any queries, comments or complaints from members or guests taking the appropriate remedial action to ensure a satisfactory outcome
This is how we see you:
* A hospitality professional with previous experience in a similar role is essential
* A standards driven, creative manager with a high attention to detail
* Someone with excellent customer service skills
* You have appropriate financial awareness
* You work flexibly and innovatively within the remit of your role
What's on offer?
* A monthly service charge payment
* Ongoing investment in your personal development with access to internal and external training programmes
* Fantastic opportunities to progress your career
* Monthly recognition programme
* Employee Assistance Programme
* Bike to Work Scheme
* Social events
* Uniform and dry cleaning
* Hot meals while on duty
* Discounts on stays at the resort and on Food & Beverage for you and your family and friends
* Life Assurance
Data Retention
Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.
Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.
Kind regards,
The Human Resources Team
The K Club #J-18808-Ljbffr