Responsibilities
* Greet guests in a polite and friendly manner
* To anticipate guest's needs and ensure that service is exceptional
* Work with the Front Office team to complete the tasks for the day
* Handle any guest's concerns or complaints in a professional manner
* Assist other departments wherever necessary and maintain good working relationships
* The shifts will include weekend work. This is a part time role
Ideal candidate
* A minimum of 1 years previous Hotel Reception experience
* Previous Hotsoft knowledge is desirable
* Commitment to delivering high levels of customer service
* Professional demeanour and excellent grooming standards
* Professional telephone manner
* Excellent communication skills
* Be able to cope well under pressure
Skills
* Receptionist duties
* Reception desk
* Assist visitors
* Reception administration
* Answering phones
* Accommodation booking
Benefits
* car parking
* Uniform
* Meals on Duty
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