A transport company based in Dublin 17 is seeking an experienced Client Service Executive to join their team. The ideal candidate will have strong hotel or reception-based experience and will act as a senior presence within the team, ensuring smooth day-to-day operations while supporting and coordinating events where needed. This role suits someone with a polished hospitality background who thrives in a professional environment and has a genuine interest in events and client engagement.Key Roles & ResponsibilitiesClient & VIP Management:· Act as the primary point of contact for clients, providing a professional, discreet, and high-quality service experience.· Manage client bookings, enquiries, and amendments via phone, email, and internal systems.· Liaise closely with chauffeurs, operations teams, and management to ensure client requirements are met.· Oversee day-to-day office and client service operations, maintaining high service standards at all times.· Support the planning and coordination of transport services for events, corporate functions, and VIP clients.· Monitor bookings in real time and proactively resolve issues or changes to schedules· Handle client feedback, issues, and service recovery professionally and efficiently.· Act as a senior presence within the client services team, supporting and guiding junior team members.Event Planning & Coordination:· Work closely with clients to understand transportation requirements for events, including corporate, music, sporting and large events.· Plan and manage client's needs – quoting, booking, updates and some invoicing.· Ensure all event-related bookings and details are accurately recorded and communicated.· Coordinate with internal teams, including dispatch and operations, to schedule chauffeurs and vehicles were needed.· Prepare event transport plans, schedules, and reports.· Maintain accurate records of bookings, costs, and client preferences.Job Type: Full-timePay: €40,000.00 per yearBenefits:Bike to work schemeCompany pensionOn-site parkingSick payWork from homeExperience:Hotel: 1 year (required)Work authorisation:Ireland (required)Work Location: Hybrid remote in Dublin 17