OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digitaltransformation.Your ImpactAn OpenText Content Server Consultant is responsible for the technical delivery of the CS (Content Server) Platform-based solutions. Such delivery activities encompass the design, development, deployment, testing, and documentation of specific software components – either providing extensions to particular items of core product functionality or implementing specific system integration components. This role has a heavy deployment and administration emphasis, combined with the consultative skills required to promote the impression of quality and excellence actively fostered within the Professional Services team.Engagements may vary from managing multiple short and relatively fast-paced engagements to larger projects, depending on levels of experience. The nature of work may include full application lifecycle activities, including development, deployment/provisioning, testing, migration, decommissioning, and ongoing run and maintain (upgrades, patching, etc.) of the cloud deployments.The role is customer-facing and requires excellent interpersonal skills with the ability to communicate to a wide range of stakeholders (internally and externally), both verbally and in writing. LI-HybridWhat the Role OffersParticipate in technical design, deployment, and day-to-day administrationPlan and execute implementations, upgrades, and patchingConfigure CS software components according to project timelinesCoordinate project delivery with multiple teams, including third-party suppliers and client resourcesAutomate provisioning, patching, and upgrades to improve operational efficiencySeek new business opportunities through customer engagement and change control provisionsAdhere to project management standards and quality checksManage expectations and responsibilities for all stakeholdersProvide exceptional customer support via web, telephone, or emailResolve complex technical issues in the OpenText cloud environmentAdminister production applications on UNIX and Windows serversTroubleshoot alerts to meet service level agreementsCollaborate on technical issues with various resourcesWhat You Need to SucceedMinimum of 7 years of relevant experienceExpertise in deployment, administration, and troubleshooting of OpenText Content Suite Platform components (Content Server, xECM, Brava, OTDS, Search & Indexing)Experience with cloud deployment of the Content Suite PlatformKnowledge of ITIL methodology, Windows, UNIX, and application administration in a TCP/IP networked environmentExperience with relational DBMS (PostgreSQL, Oracle, MS SQL Server, MySQL)Programming/scripting skills (SQL, .sh/.bat, Java, JavaScript)Familiarity with web/application servers (IIS, Apache, Tomcat, JBoss)Desired Skills:JQuery, JQuery UI, AJAX, JSONExperience with Web Services and LDAPJava, C++, or C#Awareness of virtualization/VMwareITIL certification is a plusOpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
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