Overview
Enterprise Account Director (Ireland or UK based) at Imprint Engine. We are a creative partner elevating brands through engaging brand experiences (apparel, merch, print & more). This role leads strategic, high-value relationships and drives client outcomes, revenue growth, and cross-functional collaboration across teams.
Position Location: This role is open to candidates based in Ireland and the UK.
Position Overview:
Imprint Engine’s European team is seeking a client-obsessed, high-touch Enterprise Account Director to lead some of our most strategic, high-value relationships. This is a mission-critical role that combines big-picture thinking with day-to-day tactical excellence.
You’ll own long-term success for a seven-figure portfolio of Enterprise Accounts, manage a team of Brand Managers and Brand Associates, and act as the internal quarterback aligning cross-functional teams around our clients’ goals.
This role is about more than just client retention—it's about making our most important partners wildly successful.
Responsibilities
* Own Enterprise Account Strategy: Develop and execute multi-year account strategies tied to volume, margin, retention, and service expansion.
* Lead Client Engagements: Cultivate deep relationships with enterprise stakeholders, earning trust through proactive communication, creative thinking, and exceptional execution. Onboard new Enterprise Accounts with the Business Development team.
* Drive Brand Execution: Translate client brand needs into thoughtful, creative, customized product solutions. Deliver high-impact, on-brand experiences.
* Inspire and Lead Teams: Manage and mentor Brand Managers and Brand Associates, including 1:1 coaching, performance reviews, and succession planning. Align them around account strategy.
* Be the Internal Quarterback: Coordinate logistics, creative, sourcing, and operations for seamless execution and client satisfaction.
* Forecast & Optimize Performance: Own the numbers, forecast revenue, track performance, and drive growth across the portfolio.
* Run Strategic Reviews: Conduct regular business reviews with clients to ensure alignment, showcase wins, and identify opportunities.
Qualifications
* College degree or equivalent professional experience
* 8-10+ years in the promotional products industry or closely related fields (agency, brand marketing, merchandising, events, etc.)
* 6+ years managing large enterprise accounts
* 5+ years of experience leading client-facing teams
* Demonstrated ability to consistently meet or exceed revenue targets
* Strong communication skills for both creative and technical stakeholders
* Proficiency with tools such as HubSpot, Slack, Google Workspace, Monday.com, and Commonsku
What You Are
* Charismatic, strategic, and relentlessly client-focused
* Skilled at connecting with stakeholders, building trust, and guiding conversations
* Able to juggle competing priorities in a fast-paced environment
* Detail-oriented with proactive timelines and aligned internal teams
* Creative and consultative, translating brand needs into elevated, non-commodity solutions
* Comfortable with enterprise strategy and execution
* Natural team leader and collaborator
Why This Role Matters
You are the face and force behind some of our most valuable client relationships. Your leadership, creativity, and attention to detail turn promising accounts into long-term partners. Your work directly fuels our growth, retention, and high-level execution.
Compensation
This position includes a competitive base salary, plus performance-based incentive compensation tied to account growth and contribution margin.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation or age.
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