Overview
As a Retail Betting Assistant at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role is to engage warmly with every visitor, provide best-in-class service, and create a friendly atmosphere. Your enthusiasm for technology will help you promote our online and retail products and services, ensuring that each customer enjoys their time with us.
Starting salary: €14.00 per hour. We will provide full training if you have the right attitude and drive to achieve shop goals and targets.
Responsibilities
* Host customers in the shop, delivering warm, professional service and a positive environment.
* Cross-sell retail and online products and services; clearly answer customer queries and inform customers about latest promotions.
* Assist customers to place bets through various channels, including betting terminals, telephone services, and in-shop transactions.
* Maintain excellent shop presentation standards to create an inviting atmosphere.
* Step up and guide shop operations in the absence of the Shop and Deputy Manager to ensure smooth functioning.
* Adapt to different situations while remaining customer-focused.
* Fulfill social responsibility duties by adhering to established guidelines and regulations.
Qualifications and attributes
* Proactive and motivated with a passion for achieving results.
* Ability to meet shop goals and targets.
* No prior betting industry experience required; willingness to learn with available training.
What we offer
* Competitive salary with increases after 12 months.
* Overtime, Sunday, and bank holiday premiums.
* Paid rest breaks.
* Flexible work patterns.
* Performance bonuses and promotional rewards.
* Family leave (maternity, paternity, adoptive, parental, and wedding leave).
* Company Sharesave Scheme (25% discount on Flutter Shares).
* Life cover and pension scheme.
* Company sick pay and discounted health insurance.
* Employee assistance programme (including up to 6 free counselling sessions).
* Financial wellbeing platform – NUDGE.
* Company social events, group discount scheme, eyecare vouchers, cycle to work scheme, and tax saver tickets.
Values
Customer First, Always | Change The Game | Win Together | Free To Be Me. We’re proud of our four values and are committed to being an inclusive employer. We encourage applicants from all backgrounds and experiences. If you need adjustments to make this role work for you, let us know and we’ll accommodate where possible.
We’re hiring in Blanchardstown, Fingal, Ireland. Referrals increase your chances of interviewing at Paddy Power.
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