Benefits and Compensation Specialist - Tier 2
The role of Benefits and Compensation Specialist is to provide compensation analysis and operational support to centres of expertise.
Key Responsibilities:
* Provide tier 2 front-line support in the prevention, resolution, and referral of questions or concerns regarding benefits and compensation.
* Manage cases and stakeholders effectively, ensuring timely and accurate resolution through systems such as Salesforce.
* Act as liaison between benefit vendors and the company.
* Support processes and procedures to ensure that compensation and benefit practices are in compliance with current legislation.
* Conduct planned and ad-hoc analyses in support of company initiatives.
* Perform data audits to ensure compliance with compensation policies and procedures.
* Support system user testing and validation.
* Create and implement internal team procedures while finding opportunities for continuous improvement.
Requirements:
* Experience managing cases and stakeholders in a tier 2 HR operations environment.
* Experience using case management systems such as Salesforce.
* Experience working with senior-level HR systems (e.g., Workday).
* Desirable experience of benefits management across EMEA.
* Bachelor's degree required.
* Advanced knowledge in Excel, including experience building analyses and models.
* Prior experience in HR operations or shared services organisation preferred.