Jobs
My ads
My job alerts
Sign in
Find a job Employers
Find

5/6/2025 a operations support engineer

Dublin
Morgan Mckinley
Support engineer
Posted: 8 May
Offer description

Operations Support Engineer The Operations Support Engineerworks within the Transport Technology directorate, responding to the Transport management system (TMS) team and Integrated Ticketing System (ITS) team. Responsible for coordinating system installations and/or upgrades at NTA and customer sites, working collaboratively with suppliers and operators to actively resolve technical issues with all systems; Responsible for addressing all service-related issues at operator sites, included (but not limited to) troubleshooting minor software problems, firmware upgrade, hardware troubleshooting, providing training to customers and new operations personnel; Being accountable for the development, operation and maintenance of practices, processes and procedures as applicable to the Operations Team; Developing and updating documentation covering all aspects of Operations Support to facilitate knowledge transfer and standardise operational support interfaces between service providers, transport operators and the NTA; Ensuring the timely and prioritised management of incident faults relating to vehicle equipment and relevant NTA back office systems through a managed service desk; Support ongoing and new project initiatives being implemented by the NTA and Transport Technology directorate; The role will be based from the NTAs offices, but is a hands on support role that requires frequent off-site visits to Service Providers and end-users premises. This will involve travel in and around Ireland, mainly focused but not limited to, the greater Dublin metropolitan area. Full training in supporting the equipment such as on-bus ticketing, vehicle location systems real time systems will be provided Desired Qualification and Training: More than three years experience within similar technical service environments; Hold a National Craft Certificate in any of the following; Electrical, mechanical, aeronautical and/or Automotive. Ability to understand and troubleshoot issues within complex technical environments; Demonstrable ability to fault-find and troubleshoot technical issue (e.g. electrical systems, work with technical manuals, specifications, drawings/diagrams); Systems analysis and design experience, customer facing a benefit; Excellent English written and verbal communication skills; and Proficiency using Microsoft Office. Skills: Troubleshooting IT craft certificate Benefits: Work From Home

Apply
Create an E-mail Alert
Job alert activated
Saved
Save
Similar job
Telecoms support engineer
Bray
Infoempregos
Support engineer
Similar job
Senior support engineer leader - dublin
Dublin
OpenAI
Support engineer
Similar job
Support engineer
Dublin
Realtime Recruitment
Support engineer
Similar jobs
Morgan Mckinley recruitment
Morgan Mckinley jobs in Dublin
It jobs in Dublin
jobs Dublin
jobs County Dublin
jobs Leinster
Home > Jobs > It jobs > Support engineer jobs > Support engineer jobs in Dublin > 5/6/2025 A Operations Support Engineer

About Jobijoba

  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies

© 2025 Jobijoba - All Rights Reserved

Apply
Create an E-mail Alert
Job alert activated
Saved
Save