Job Title: Land Freight Executive
Main Location: Ballyboughal Co. Dublin
Normal Hours: Monday to Friday, 9am to 6pm and 11am - 8pm (for Holiday/ training cover) However, flexibility is required to meet the demands of the business.
Role Overview
Join our team at Aramex Limited as a Land Freight Executive located in North County Dublin. This is an exciting role well suited to an ambitious professional looking for a new challenge and being part of a hardworking and collaborate team. Aramex can offer career development and progression with many of our team members excelling in their roles and enjoying the fast-paced world of logistics and supply chain.
Main Duties and Responsibilities:
* Manage a number of key Customer Accounts with KPIs and performance reporting.
* Develop relationships with existing and new customers to enable retention and growth.
* Proactively liaise with customers, suppliers and partners to ensure a high-quality service.
* Dealing with customer queries in a professional manner.
* Liaising with customs or other regulatory bodies as required.
* Issuing customer quotations & conversions into bookings
* Application of customer rates
* Maintain good working practices while proactively identifying continuous improvements that will offer customers with an enhanced service.
* Supporting colleagues in other departments as well as offices nationally and Internationally.
* Flexible and hands-on approach to prioritising duties and achieving deadlines.
* Ensuring excellent customer service is always delivered.
* Trailer planning and liaising with hauliers and other Aramex depots to determine load
planning and trailer fill.
* General customs related processes including export/import declarations / ACP process.
* Other ad-hoc office and admin duties as required.
Required skills and experience:
* Experience working in a similar environment, preferably customer facing.
* Excellent accuracy and attention to detail.
* Self-motivated with good communication skills and the ability to work as part of a team and be accountable for tasks and actions.
* Previous experience in Road Freight and Customs an advantage.
* Proficient in all Microsoft packages.
* Proactive communicator in the use of email and phone.
* Deadline focused.
* Must be able to work well under pressure.
What can we offer you?
* Career Development
* Five weeks of annual leave
* Pension Scheme
* Service Awards and Benefits
* Competitive Salary
* Bonus Scheme
Job Type: Full-time
Application question(s):
* Do you have your own transport?
Work authorisation:
* Ireland (required)
Work Location: In person