OverviewThis position manages a team responsible for the day-to-day maintenance, support, and development of Regeneron’s IOPS IT Applications portfolio, including but not limited to EDMS, EQMS, EVMS, electronic forms, learning platform, and other supporting applications. The role covers the Raheen site and collaborates with global counterparts on globally deployed systems. It handles the application portfolio and support staff, drives audit readiness and compliance, and ensures systems are maintained in a validated and compliant state. The role contributes to the strategic direction of the IOPS IT Applications function and works closely with peer managers overseeing complementary application portfolios.ResponsibilitiesManages a team of FTEs responsible for supporting and maintaining IOPS IT Applications, including performance management, mentoring, coaching, and staff development.Works with staff in the development of annual goals; performs monthly performance reviews and develops annual evaluations.Serves as the primary IT Applications manager for the Raheen site while collaborating with global counterparts to support and maintain globally deployed systems.Collaborates closely with peer managers overseeing different application portfolios to ensure alignment, shared best practices, and coordinated delivery across the IOPS IT Applications function.Drives audit readiness across the application portfolio; acts as a key point of contact during regulatory inspections and internal audits, ensuring systems and documentation are inspection‑ready at all times.Ensures all supported applications are maintained in a compliant and validated state; proactively identifies and resolves compliance issues per regulatory requirements, IOPS SOPs, and corporate policies.Works with the Validation Department to ensure applications are implemented and maintained according to SDLC methodology and regulatory requirements.Maintains responsibility for the accuracy of system documentation, including User Requirement Specifications, Detail Design Specifications, Configuration Specifications, Test Plans, and Summary Reports.Provides high‑quality support to end‑users, including user management, troubleshooting, training, and change‑request management.Manages relationships with SaaS vendors and external service providers; oversees vendor performance, contract adherence, and delivery of services in line with business and compliance requirements.Develops and implements operational rigor and discipline using metrics and other controls; drives continuous improvement initiatives that enhance team performance and efficiency.Contributes to and supports the strategic vision and direction of the IOPS IT Applications function in collaboration with key stakeholders.Ensures staff compliance with regulatory, corporate, and IOPS policies and procedures.QualificationsEnjoy collaborating with a team as well as working independently to develop solutions to complex problems.Enjoy driving a creative mindset and collaborating to design, implement, and modify code or configuration, or discover ways to simplify business processes.Exhibit ingenuity, creativity, and resourcefulness in an evolving and sometimes ambiguous environment.Have strong analytical and organizational skills, as well as excellent written and verbal communication skills.Experience RequirementsMust hold a BS/BA in Information Technology or related field along with:Associate Manager: 6+ years of relevant experience, plus 1+ year of managing systems and teams.Manager: 7+ years of relevant experience, plus 2+ years of managing systems and teams.Senior Manager: 8+ years of relevant experience, plus 3+ years of managing systems and teams.Equivalent combination of education and experience may be considered; level is determined based on relevant qualifications.Equal Opportunity & Background ChecksRegeneron is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or other protected characteristics. The Company will provide reasonable accommodation to the known disabilities or chronic illnesses of a qualified applicant unless it causes undue hardship. Background checks will be conducted in accordance with applicable law.
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