Operations Manager - Tooling & Automation
Operations Manager - Tooling & Automation
3 days ago Be among the first 25 applicants
About Titanbay
At Titanbay, we are on a mission to open up private market investing for wealth managers, private banks, and their customers. We are deeply committed to delivering unmatched value and service to our clients by offering innovative solutions that empower our customers to navigate private markets with confidence and success.
About Titanbay
At Titanbay, we are on a mission to open up private market investing for wealth managers, private banks, and their customers. We are deeply committed to delivering unmatched value and service to our clients by offering innovative solutions that empower our customers to navigate private markets with confidence and success.
Our ethos revolves around customer obsession and our ability to solve difficult problems well for our customers. We believe in fostering a culture of transparency, integrity, and accountability where every team member is empowered to take ownership, act with urgency and earn the trust of our colleagues, clients, and partners.
Join us on our journey to reshape the future of private market investing and unlock new opportunities for wealth managers and investors alike.
About The Role
We are seeking an Operations Manager with a strong focus on building and enhancing tools to drive automation and efficiency, enabling them to scale their delivery and manage greater volumes more effectively. This role will involve developing and maintaining tooling solutions that improve operational workflows and processes, allowing us to provide exceptional service to our clients and investors.
The ideal candidate will be technology-curious, with hands-on experience developing AI-driven tools.
This is an exciting opportunity for someone passionate about automation and tooling to play a critical role in optimising operational processes and enhancing efficiency within a fast-paced and high-growth environment.
Key Responsibilities
* Familiarise and understand operational processes to identify challenges and bottlenecks.
* Develop and optimise internal tooling solutions to automate and streamline key operational processes.
* Work cross-functionally with internal teams and external partners to enhance operational efficiency.
* Collaborate closely with Product teams to ensure seamless integration of operational tools.
* Support compliance, due diligence and regulatory processes through automation.
* Develop automation solutions for fund launch and management processes, ensuring efficient workflows for internal and external stakeholders.
* Create automated document workflows to streamline and automate complex agreements and obligations.
Ideal Experience & Skills
* Previous experience in a tech company, ideally in operations, product or process improvement roles.
* Experience in building tools and automation solutions with demonstrable experience in their application to improve complex multi-step processes and workflows.
* Hands-on experience with tooling development platforms. (We use Retool, but remain open-minded to new technologies and solutions).
* Strong problem-solving skills with a technical mindset and curiosity about automation.
* Experience developing AI-powered tools and leveraging technology to optimise workflows.
* Ability to learn quickly and adapt to new challenges.
* Structured thinker with a logical approach to problem-solving.
* Excellent communication skills, both verbal and written.
* Demonstrated ability to take ownership and drive results with a sense of urgency.
Benefits
* 28 days holiday per annum + Bank holidays, with the option to roll up to 5 days per annum.
* Employee Share Options.
* Private Health insurance.
* Private Dental cover.
* Life Insurance, 3x salary.
* Flexible benefit allowance.
* Employee Assistance Program (EAP) support.
* Company pension.
* ParentPromise Digital new parent support
Titanbay does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.
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Full-time
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IT Services and IT Consulting
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