Job Description
A remarkable opportunity has arisen to become a key member of our Food and Beverage Team at The Connemara Coast Hotel. As a Food & Beverage Assistant, you will be responsible for delivering exceptional service to our guests in both Bar and Restaurant environments.
The ideal candidate must be available to work without restrictions midweek and weekends and able to adapt to variable weekly schedules based on business needs, which may change with short notice.
About The Role
The successful candidate will play a pivotal part in ensuring that all guests receive service of the highest standard. You will also be responsible for maintaining the safety, hygiene, efficiency, and welcoming atmosphere of the assigned outlet, while working closely with other departments to ensure seamless operations and exceeding guest expectations.
Key Responsibilities:
* Set up dining areas accurately and efficiently.
* Take orders and requests from guests and communicate them to relevant colleagues in the F&B outlets and Kitchen.
* Serve food and beverages to customers in various settings, including dining rooms, bar, restaurant, outdoor dining, function rooms, and lobby areas, as well as occasional room service.
* Collect room service trays and glassware from corridors.
* Maintain clean work areas at all times and adhere to strict hygiene regulations.
* Upsell and provide needs-based selling opportunities to maximize guest revenue.
* Accurately record and present orders, bills, and dockets to kitchen, guests, and colleagues at the end of each shift.
* Ensure all orders are correctly accounted for and paid before completing each shift.
* Pass over any open cheques or tables to a colleague before finishing your shift.
Requirements
To succeed in this role, you will need:
* A strong work ethic and customer-centric mindset.
* Excellent written and spoken English skills.
* Exceptional organization and communication skills.
* The ability to learn new information systems.
* Resilience and the capacity to work under pressure (an advantage).
Perks and Benefits
We offer:
* A very competitive hourly wage.
* PRSA pension scheme.
* Career progression opportunities across the Windward group.
* Employee Assistance Programme.
* Digital Wellness Programme.
* Complimentary meals on duty, including breakfast, lunch, and dinner.
* Discounted room and dining rates in Windward properties for you and your friends and family.
* Refer-a-friend scheme.
* Training and development opportunities dedicated to your growth.
* Cycle-to-work scheme.
About Us
Our hotel is managed by a team of experienced hotel operators and investors with a portfolio of approximately 2,000 keys in Ireland and Continental Europe.