Job Title: Accounts Administrator
To succeed in this role, you will be responsible for maintaining the Insurer ledgers for current and aged claims. This involves maximising claim submissions to reduce debt, collating patient claims efficiently, and submitting them to relevant Insurers in a timely manner.
You will be expected to review patient claim packs for accuracy and completeness, identify claims with errors, and proactively resolve these issues. Daily scanning and submissions of patient claims will also be part of your responsibilities.
A high standard of quality checking is essential to minimise pended, returned or rejected claims. You will need to deal with patients, consultants and staff queries in an efficient, professional and courteous manner at all times.
The successful candidate will be personally accountable for their own actions and will be required to manage consultant files, ensure paperwork is chased and received in a timely manner, and request and copy charts where necessary.
You will also be responsible for resolving VHI returns that come back as quality errors, adhering to and fully understanding Insurer contracts, and weekly reconciliation of claims submitted to each Insurer.
In addition, you will assist with daily cash collection from outpatients and posting insurer remits as required, and deal with routine calls from patients, consultants and staff.
Key Responsibilities:
1. Review Patient claim packs for accuracy and completeness
2. Identify claims with errors and proactively resolve these issues
3. Daily scanning and submissions of patient claims
4. Manage consultant files and ensure paperwork is chased and received in a timely manner
5. Resolve VHI returns that come back as quality errors
6. Adhere to and fully understand Insurer contracts
7. Weekly reconciliation of claims submitted to each Insurer
8. Assist with daily cash collection from outpatients and posting insurer remits as required
9. Deal with routine calls from patients, consultants and staff
Required Skills and Qualifications:
This role requires strong administrative skills, attention to detail, and excellent communication skills. The ability to work independently and as part of a team is essential.
You should have experience working in a similar role and be proficient in using Excel and Word Processing skills.
Benefits:
We offer a competitive salary, onsite parking, pension, annual bonus, discounted café, sports and social club, employee assistance programme, and discounted onsite pharmacy.
We are committed to creating an environment that promotes equality and dignity at work and are an Equal Opportunities employer.
Please note that we reserve the right to close this vacancy early if sufficient applications are received.
Others:
We believe in the development and growth of our people and offer opportunities for training and education.
As a member of our team, you can benefit from a range of benefits and rewards.
We look forward to hearing from you.