Join to apply for the JNCIA Network Support Engineer, Dublin South role at PlanNet21 Communications Ltd2 days ago Be among the first 25 applicantsJoin to apply for the JNCIA Network Support Engineer, Dublin South role at PlanNet21 Communications LtdPlanNet21 Communications, a part of the Conscia Group of companies.Network Support EngineerPlanNet21 Communications are hiring Network Engineers for a Support role in Dublin.The ideal candidate will be working within the PlanNet21 Network Engineering Support team to provide support to our customers within designated Service Level agreements and time frames, ensuring customer satisfaction is at the forefront of all commitments. This is an office-based role but will require visits to customer sites so a Driving License is required.This is a customer facing role requiring the successful candidate to undertake troubleshooting tasks, consultancy, and the ability to work with vendor support teams too.QualificationsIT related Degree or Diploma at minimumJuniper JNCIAOther vendor relevant certsResponsibilitiesTroubleshoot networking issues reported by clients.Liaise with the customers to understand their network, provide reports, recommendations and technical detailOn-site Installation work, including projects from time to time.Provide technical support by analyzing complex customer issues, identify root cause and resolve in accordance with SLAs to maintain and improve customer satisfaction.Most Important CompetenciesUnderstanding of networking fundamentalsExperience as a field engineer or NOC experienceExperience of multi-vendor equipmentExcellent customer facing skills.Problem solvingWorks well in a team.Fluent written and verbal communicationExcellent time management and troubleshooting skills.Ability to work to deadlines and within SLAs.Eagerness to learn new technologies/skills.Contribute to support documentation and knowledge base articles.Full Driver's License and own CarPlanNet21 Communications is an Equal Opportunities employer.SkillsJNCIASeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyReferrals increase your chances of interviewing at PlanNet21 Communications Ltd by 2xSign in to set job alerts for “Network Support Engineer” roles.Dublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 3 months agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin 12, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 1 week agoNetwork Production Engineer (University Grad)Dublin, County Dublin, Ireland 3 days agoNetwork Engineer with Azure experience, PermanentDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 days agoNetwork Production Engineer, InfrastructureDublin, County Dublin, Ireland 2 weeks agoData Network Installation and Support TechnicianDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 20 hours agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland $110,000.00-$160,000.00 5 days agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 1 week agoDublin 4, County Dublin, Ireland 1 day agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 5 hours agoDublin, County Dublin, Ireland 3 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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