Joel's Restaurant is seeking an experienced and driven Restaurant General Manager to lead the day-to-day operation of our flagship restaurant. This is a senior leadership role with full responsibility for service excellence, team performance, financial results, and brand standards.
We are looking for a hands-on operator who leads from the floor, builds strong teams, and delivers consistently exceptional guest experiences.
About The Role
The Role
As Restaurant General Manager, you will have full accountability for the performance of Joel's Restaurant, ensuring high standards across service, food quality, team engagement, and profitability. You will work closely with the Head Chef and senior management to drive commercial success while maintaining a strong people-first culture.
Key Responsibilities
Operational Leadership
* Lead the daily operation of the restaurant, ensuring seamless service across all trading periods
* Maintain exceptional service standards and guest experience at all times
* Ensure all SOPs are implemented, trained, and consistently followed
* Act as the senior decision-maker on shift, leading service recovery and guest resolution
People Management & Culture
* Recruit, train, and develop a high-performing restaurant team
* Lead by example with strong floor presence and professional standards
* Manage performance, conduct regular feedback, and complete performance reviews
* Create a positive, accountable, and engaging team culture
Financial & Commercial Performance
* Manage labour costs in line with agreed budgets and staffing guides
* Control food, beverage, and operational costs while maximising revenue
* Monitor KPIs including covers, average spend, wage percentage, and service scores
* Drive upselling, promotions, and commercial initiatives
Food & Beverage Standards
* Work closely with the Head Chef on menu execution, quality, and consistency
* Ensure allergen awareness, HACCP, and food safety standards are fully adhered to
* Oversee bar standards, stock control, ordering, and waste management
Compliance & Safety
* Ensure full compliance with health & safety, food safety, fire safety, and licensing laws
* Conduct regular audits and follow up on corrective actions
* Maintain accurate records and operational controls
Stakeholder & Complex Collaboration
* Work collaboratively with hotel management and group support teams
* Support events, group bookings, and private dining where applicable
* Represent Joel's Restaurant professionally within the wider complex
What We're Looking For
* Proven experience as a Restaurant General Manager or Senior Restaurant Manager
* Strong background in high-volume or quality-led food & beverage operations
* Commercially astute with strong cost control and KPI management skills
* Excellent leadership, communication, and people-management ability
* Hands-on, guest-focused, and calm under pressure
* Strong knowledge of Irish employment law, licensing, and food safety standards
What We Offer
* Competitive salary package
* Bonus potential (where applicable)
* Staff meals on duty
* Group staff discounts
* Career progression within the Louis Fitzgerald Group
* A senior leadership role within a well-established, respected hospitality brand
Required Criteria
Skills Needed
About The Company
The Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation.
The Louis Fitzgerald Group is one of Ireland's largest privately-owned hospitality groups. Oozing with Irish culture the group has over 19 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds.
This includes some of Ireland's most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland's most prized artifacts. The multi-award-winning Stag's Head, and Kehoes Pub, are a haven for locals and tourists.
In short, we pride ourselves on our reputable name within the hospitality industry.
Company Culture
With over 19 pubs, restaurants and 2 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation.
Our current vacancies can open a window of many opportunities within the group to the right candidate.
All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.
Company Benefits
Salary
Not disclosed