Job Title: Sales Ambassador
We are seeking a skilled and results-driven Sales Ambassador to join our team. In this role, you will have the opportunity to develop your sales expertise and deliver exceptional service to our customers.
Key Responsibilities:
• Handle customer inquiries offering knowledgeable advice and product recommendations in a professional and timely manner.
• Deliver a consistently outstanding level of service, ensuring every customer interaction is positive and memorable.
• Build strong relationships with customers by understanding their needs and inspiring them with tailored product solutions.
• Proactively drive sales across the full product range, consistently meeting or exceeding set targets.
• Prepare accurate quotations in line with customer requirements and established pricing structures.
• Maintain regular follow-up on all quotations to secure sales.
• Track customer orders and coordinate deliveries, keeping customers informed throughout the process.
• Take responsibility for resolving any order or delivery issues promptly and professionally.
• Assist with the daily upkeep and presentation of our showroom, ensuring it reflects our brand's high standards at all times.
• Follow all company procedures and operational policies.
• Support other duties and tasks as assigned by management.
Requirements:
• Previous experience in a customer-facing role with a strong focus on delivering exceptional service.
• Background in retail sales with a passion for engaging with customers and closing sales.
• Approachable, enthusiastic, and confident personality.
• Strong communication skills and the ability to work well within a team environment.
• Highly organized with excellent time management skills.
• Comfortable using computers and basic digital systems.
• Proven track record of success in a premium or high-end retail sales environment.
• Experience using design software to create customer layouts and visual plans.
• Skills: Sales Communication Customer Service
Benefits:
• Great benefits package