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Clinic receptionist

Cork
Bespoke Physiotherapy
Receptionist
Posted: 19h ago
Offer description

Are you the welcoming face and the organised heart of a healthcare team?At Bespoke Physiotherapy, we don't just treat injuries; we restore lives. We are a patient-centred clinic known for our personalised care and exceptional service. We're looking for a warm, efficient, and dedicated Clinic Receptionist to be the first point of contact for our patients and the crucial support for our team of practitioners.If you thrive in a caring environment and love making people feel seen, heard, and valued, this is the perfect role for you.Your Key Responsibilities:As the face of our clinic, you will play a pivotal role in creating a positive and calming experience for our patients from the moment they walk in. Your duties will include:Front Desk Excellence: Greeting patients and visitors with a warm, professional, and empathetic manner.Administrative Mastery: Managing appointment scheduling, bookings, and cancellations efficiently using our practice management software. Liaising with all clinicians and supporting them with clinical letter writing.Communication Hub: Handling incoming phone calls, emails, and enquiries with clarity and compassion.Patient Coordination: Registering new patients, updating patient records with meticulous accuracy, and processing payments.Clinic Support: Ensuring the reception and waiting areas are tidy, calm, and welcoming. Assisting the physiotherapy team with administrative tasks to ensure the clinic runs smoothly.What We're Looking For (The Ideal Candidate):A positive, caring, and professional demeanour.Exceptional communication and interpersonal skills.Strong organisational skills and the ability to multitask in a fast-paced environment.A proactive problem-solver with a keen eye for detail.Discretion and a strong understanding of patient confidentiality (GDPR).Previous experience in a receptionist, administrative, or customer-facing role is essential. Experience in a healthcare or clinical setting is a huge advantage.Proficiency in basic computer software (e.g., Microsoft Office) and the ability to learn new systems quickly.Why Join Bespoke Physiotherapy?Make a Real Difference: Be an integral part of a team that helps people recover and improve their quality of life.Supportive Environment: Work alongside a friendly, professional, and collaborative team that values your contribution.Growth Opportunities: We invest in our staff with training and opportunities for professional development.How to Apply:Ready to bring your skills and warmth to our team? Please send your CV and a brief cover letter explaining why you would be the perfect fit for Bespoke Physiotherapy to with the subject line "Receptionist Application - (Your Name)".Bespoke Physiotherapy is an equal opportunities employer.Job Type: Part-timePay: €16.00-€18.00 per hourBenefits:Employee discountOn-site parkingLanguage:English (required)Work Location: In person

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