We've worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our clients and their customers, getting everyone home safely, and caring about your wellbeing.As a Team Manager, you will be responsible for managing a team of 15+ Electricians who are tasked with the installation and service of Electric Smart Meters and EV Chargers. The role of a Team Manager is to undertake assigned work and manage relevant processes, people and/or projects either directly or indirectly to deliver the agreed process or projects to a high degree of H&S and Quality.You will also oversee staffing, training and coaching a team while ensuring that the needs of customers are met in a timely and professional manner, demonstrating functional and technical knowledge and skills to conduct your role to a high level of accomplishment.ResponsibilitiesDirectly responsible for managing a team of a number of Electrical and non-Electrical service engineersMaintain customer service excellenceEnsure the Clients SLA's are communicated to the team and are managed effectivelyEnsure communication flows between the back-office team and the Service EngineersConduct health and safety audits and monthly equipment checks to identify best practicesResolve customer issues in a timely and satisfactory manner in line with the SLADaily/weekly reporting to the Head of OperationsIdentify Electricians TNA (training needs analysis) through on-site visits and auditsEnsure database is kept up to date with all accurate correspondence at all timesManage field capacity to ensure client forecasts are deliveredManage efficiencies and productivity to ensure revenue targets are achievedRequirement to work weekends and out of hours on call duties, in line with business needsRequirementsFully qualified Electrician with 2+ years management experienceValid Verification & Certification qualification (QC number)Valid Safe Pass an advantage3+ years domestic experienceExcellent literacy, numeric and IT skills including proficiency in Microsoft OfficeAbility to contribute technical knowledge to proposals and reportsExcellent organisational, interpersonal and communication skills requiredAbility to manage and deliver KPI's for the ClientAbility to manage a large teamInnovative, creative and proactive with a solution-oriented approachBenefits€17.92 Daily subsistence for days worked€5,000 yearly KPI related bonusOn call payments in line with business requirementCompany vehicle with fuel card and toll tagPhone/Laptop22 days annual leave per annumPension planEmployee assistance programmeRefer a friend schemeCycle to work schemeMaternity payAmple free on-site parkingModern office with excellent facilitiesCareer progression opportunitiesLong Service AwardsLife assurance - 4 times your annual salaryTo be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.