We've worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our clients and their customers, getting everyone home safely, and caring about your wellbeing.We believe the diverse work we do really matters – whether we are connecting people and businesses to complex fibre networks, supporting large industrial projects and utilities, building modular spaces in which to learn, work or play, or delivering creative events to inspire and entertain.The Role:Daily oversight and management of crews working on Residential Virgin Media contracts with a view to maximising core KPI's and adherence to quality and H&S standards and ensuring client satisfaction with services provided by Actavo.Responsibilities:Allocate daily workload to crewsMonitor completion throughout the dayIdentify jobs in jeopardy and endeavour to optimise completionIdentify training needs and areas of improvementFront line response to client queriesCompile daily and weekly timesheets#Adhere to and maintain compliance with all Health and Safety procedures within your work.Requirements:Previous related experience leading a team of InstallersA full driver's license is requiredIntermediate understanding of VM Network operation and signal flow preferredComputer literate – intermediate knowledge of Microsoft Word and ExcelExcellent communication skills requiredAbility to work flexible hours and overtime when necessaryBenefits:Pension planLife assurance – 4 times your annual salaryEmployee assistance programmeRefer a friend schemeMaternity payEmployee discounts – on hotels, gyms, electronics and moreEducational assistanceCareer progression opportunitiesLong Service Awards