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General Manager
Main Purpose of Job:
We are currently recruiting for an experienced Sales Manager to join Connolly Motor Group team, within the Sales team at Mercedes-Benz, Sligo.
The successful candidate will be required to ensure the team continuously deliver the highest level of satisfaction to internal and external customers. This will require you to ensure the company business plan is met via the sale of vehicles, finance and insurance products. To ensure that the margins achieved on the sale of all dealership products are in line with manufacturer standards. To ensure that the sales team delivers the highest standard of service and that every opportunity is taken to continuously improve working methods and standards.
Role Responsibilities:
* Strategically set objectives and review sales and performance whilst identifying future trends.
* Formulate and communicate sales targets to each executive.
* Monitor departmental performance against the budget.
* Devise and agree sales schedules for the sales team to generate business – on a daily/weekly/monthly basis.
* Constantly review and manage dealership costs.
* Oversee sales by ensuring prospecting and follow-up activities are conducted by the Sales Team.
* Actively prospect for new customers by cold calling, emails, and use of appropriate databases.
* Follow the sales process designed to achieve maximum results from available sales opportunities.
* Qualify customer needs and present the dealership's products and services.
* Ensure stock turn on new and used cars is maintained, reviewing and revaluing used cars if necessary.
* Plan and implement marketing strategies with the marketing department.
* Assist HR with employment relations, recruitment & selection, and people-related queries.
* Monitor the performance of the sales team using key measures and address areas of underperformance.
* Conduct regular meetings and updates with the team.
* Understand and comply with all relevant sales legislation and procedures.
* Maintain high contact levels with internal and external customers, suppliers, and manufacturers.
* Identify and resolve customer issues professionally and empathetically.
* Ensure vehicle valuations provided by the sales team are accurate.
* Stay informed about manufacturer’s vehicles, market trends, and their impact.
* Ensure the sales department is adequately staffed to meet objectives.
* Operate within Connolly Group Trade Disposal Process.
The person:
Skills and Competencies:
* Minimum of 5 years’ experience in a sales environment, with motor industry experience preferred.
* This role is suitable for someone in a Senior Sales role seeking career advancement.
* 3 years’ people management experience is beneficial.
* Strong communication skills with internal and external stakeholders.
* Proficient in Microsoft Office (Word, Excel, Email).
* Ability to build interdepartmental relationships and understand departmental requirements.
* Present a professional image through attitude, behavior, and appearance.
* Continuous improvement mindset.
* Full driving license is essential.
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